Stop the scratch

[John Fortier]

Any ideas on how I can remedy this. I have the paint just need to know the fix. Stove is out of level leaning to the front 1/8" and side to side is level. Would it be something as simple as that little bit of leveling?

 

[Lake Girl]

Didn't occur during install and not noticed until now? Something on the surround not properly tightened?

 

[SidecarFlip]

I may be screwy but if it's leaning toward the front as in the front top edge is lower than the back edge, the the fireplace front isn't square with the hearth floor. If you levelled the stove it would be worse, not better. The way I see it (may be screwy again because I'm not there), you need to lower the top front edge a bit more to elimiante the rub. Your Thielin didn't rub did it?

 

[John Fortier]

Did occur after install..may need to call again. Thelin didn't rub but it did suck I agree raising would make it worse.

 

[Big papa]

How?

 

[MuchoBueno]

Did occur after install..may need to call again. Thelin didn't rub but it did suck I agree raising would make it worse.

Now that I think of it when I told you the tech told me all he had to do is "level" the stove, I think he meant to actually level the inner frame. As I remember there was a bunch of adjustments they were making to the frame with these long screws to level the frame. To do that I think you would actually have to pull the stove out all the way out.

 

[MuchoBueno]

John, on my stove there is actually a very small gap between the lid and the back plate and that is solid. After rolling the stove out, it goes in solid leaving that 1/8 gap.

 

[MuchoBueno]

Might be that there are back screws on the frame that needs to be raised a bit. I mean raise the back part of the frame a bit or maybe bring the frame forward and out a 1/4 inch or so. The tech pulled the stove out a few times making adjustments to the frame I remember that clearly.

 

[SidecarFlip]

Did occur after install..may need to call again. Thelin didn't rub but it did suck I agree raising would make it worse.

John, if you would, put a carpenters level (long one, preferrably a good aluminum one) vertically on the blank off panel on each side of the stove and see if it's true vertical or canted. That will tell you right away what needs to be adjusted and how much.

 

[John Fortier]

John, if you would, put a carpenters level (long one, preferrably a good aluminum one) vertically on the blank off panel on each side of the stove and see if it's true vertical or canted. That will tell you right away what needs to be adjusted and how much.

Checked it and it is out about 1/2 " on both sides..yet only left side is scratching.

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John, if you would, put a carpenters level (long one, preferrably a good aluminum one) vertically on the blank off panel on each side of the stove and see if it's true vertical or canted. That will tell you right away what needs to be adjusted and how much.

How?

It would raise the unit back into the cover plate even more.

 

[SidecarFlip]

What would happen if you dropped the front corner on the scratching side a little bit and raised the opposite side an equal amount?

 

[John Fortier]

My same thought, equal out of level may be the fix. Will give it a go next time a good clean is needed.

 

[Big papa]

My same thought, equal out of level may be the fix. Will give it a go next time a good clean is needed.

You just had that stove installed, that's an installation issue,I'd be on the phone not fixing myself.unless you installed it yourself?

 

[John Fortier]

I did not install it and actually paid $200.00 to have it installed..looks like another phone call..They gonna really love me

 

[Snowy Rivers]

Can you post a piccy from a tad wider shot to show the entire stove/fireplace front ???

Maybe a hot looking down at the area of the scratches with the lid open as well please.

 

[John Fortier]

Can you post a piccy from a tad wider shot to show the entire stove/fireplace front ???
Maybe a hot looking down at the area of the scratches with the lid open as well please

Snowy,
I will take said shots when I get home from work today. Should have them posted by 6:00.

 

[John Fortier]

Shots requested, need others please let me know.

 

[SidecarFlip]

Hey John...Looking at the pictures and the way the lid opens, if it was me and it was my unit, I'd open the lid (like in 3 and 4) and take a Metabo (4 1/2" right angle grinder) and grind a bit off the left side (where the lid is scraping the back plate. That way you don't have to fiddle with anything level wise. A minute of grinding and checking the clearance and a sprits of paint and you'd be good to go.

 

[John Fortier]

Sidecar,
Have a grinder and it would be easy to do. Just a tad worried about 1) its a new stove and 2) warranty then being voided.

 

[SidecarFlip]

Sidecar,
Have a grinder and it would be easy to do. Just a tad worried about 1) its a new stove and 2) warranty then being voided.

You are 'cleaning' up the lid to fit, nothing more. do a nice job and paint it and never say anything. they will never know...... I'd be doing it like now.

 

[Big papa]

Have you contacted the dealer?

 

[John Fortier]

Have you contacted the dealer?

I have not yet..looks like I will be. Not sure why but I feel bad after the Thelin episode.

 

[SidecarFlip]

I have not yet..looks like I will be. Not sure why but I feel bad after the Thelin episode.

They might do the very same procedure.

 

[John Fortier]

They might do the very same procedure.

At least they would have to come out and do it for free. Then I'm not the one voiding the warranty...........Oh how great it is to be free.......From all the things I need not see.......(chorus)..... Me thinks we may have a hit song here.... feel free to add

 

[SidecarFlip]

Not musically inclined but considering what you went through with the Thelin, this is a minor bump in the road.