STIHL ISSUE

[DexterDay]

I am beginning to think that STIHL is POS. I went over on my lunch break to pick up a new farmboss. Paperwork was ready. Swiped my card. Salesman went back to put some gas in it and make sure it ran and such. Sat there......sat there some more...... sat some more.......

He came back with a totally different farm boss. I asked what was the matter, and he said "Im not going to lie, I can't get the other one started"

NOW YOU HAVE GOT TO BE KIDDING ME! Is this my luck? 2 new saws from Stihl and they are junk from the box? I am going to let him set up the other farm boss and pick it up today, but what are the odds of that. I am starting to lose faith in STIHL.

Dexter, Those pictures are awesome, and nothing personal. I appreciate you offering me that saw but I would not know how to work on it at the current time if something would happen, all be it my own error.

Can I just not win?

If my saw wont start or you have a problem, send it back.

I think the Jack just dont know how to start them? Full choke till it "pops", then flip up one to high idle, pull again until it fires, blip throttle to get saw to reg idle..

I'd personally either go to another dealer, if it has to be new. Or buy a better Pro saw (not even mine). Those 026's the Mike from maine posted are all good runners from a good member. Take that extra $175 and put it back in your pocket.

Just an FYI -$350 Shipped. Guaranteed to start.

 

[clemsonfor]

18 CC??? Didn't know saws were made that small?? Weedeatera are like 22-25 CC on small side!! Typo maybe, 28 CC?

 

[Stihlmike]

He sent me an email, and said he just pulled the newest one in stock and got it running fine. I know that Stihl is a good product, but cant believe the luck i have been having.

I guess I am just in that 1% that gets all the issues. I hope this new saw runs, and I do not know what I will do if this one dies like the other one. LOL

 

[firecracker_77]

Easy now, . I can think quite a few members that started with 290s or 455 Ranchers that remember them fondly. And now run 60-70cc pro saws.

The 290 is far from a POS. So long as Mike isn't looking to cut hundreds of cords per year or trying to beat a stopwatch, the 290 is stone reliable, responds really well to a muffler mod for more power, and sells quite well due to the recognition of the Farm Boss title. He should be able to get at least 60% of his money back once the warranty is up 2 years from now and he's ready for big boy toys.

I'll never sell. Good to have a backup, especially if you get your saw stuck and need to cut it out. Of course you could buy felling wedges for a couple bucks, but any excuse to have more toys I'll buy.

 

[clemsonfor]

This dealer needs to do something for you!! If the case is not free he needs to give you a case, or a free hat or free oil for a year or something!! Honestly this is crazy!

 

[firecracker_77]

18 CC??? Didn't know saws were made that small?? Weedeatera are like 22-25 CC on small side!! Typo maybe, 28 CC?

LOL Duh! I meant 35 cc 18"

 

[firecracker_77]

This dealer needs to do something for you!! If the case is not free he needs to give you a case, or a free hat or free oil for a year or something!! Honestly this is crazy!

Oh yeah....Freebies are in order. Six pack of oil and a case. They usually give you a hat anyway and the farm boss often comes with a free case.

 

[Ashful]

My 064 is 20+ years old, all original hardware, as far as I can tell. Runs like a champ, for me. I did put a new bar on it, but that's just because the original was plain worn out.

 

[Dairyman]

I am getting the trade in cash value on my 230 but was told that the tax that I paid on it is non refundable.

BS!! I don't know the tax laws in your state but it sounds like your getting screwed.

 

[clemsonfor]

Thinking same. I get tax refunds all the time when I return stuff. Even stuff that was junk or did not workout!

 

[Stihlmike]

LOL i don't want freebies, I just want a saw that cuts and will not die before it even leaves the store. LOL

I know that stihl's are good products. All of the MS and 0## in the sig lines are enough for me to believe it. Just if I had never found this site, and would be just buying a stihl it would be hard to go back with them after these 2 freak accidents.

I did like how he sent me the email that fast though about the other farmboss running, I did make the remark, "I'm losing faith in you, bud" when he told me that.

I did get a free hat with my first 230 purchase, and a jug of fuel enhancer and free sparkplug for my 015l before.

 

[Stihlmike]

Im over it at this point, I did get to cut about half a chord with the 230 and put some wear on it but still ticked I am getting ripped of 15 bucks in tax. Just want to get a saw and never go back.

 

[Stihlmike]

But if this one dies after 4 cuts, i may just have to carve my initials in their showroom floor with a Husqvarna LOL

 

[firecracker_77]

BS!! I don't know the tax laws in your state but it sounds like your getting screwed.

I'm a CPA and have a tax practice. This makes no sense. A refund would be an adjustment on his monthly sales tax return. I didn't catch that when I read this originally. You report taxable sales and tax withheld. A refund reduces taxable sales. This dealer is jerky.

 

[DexterDay]

I'm a CPA and have a tax practice. This makes no sense. A refund would be an adjustment on his monthly sales tax return. I didn't catch that when I read this originally. You report taxable sales and tax withheld. A refund reduces taxable sales. This dealer is jerky.

I agree. A refund is a refund. Dude sounds like a Hack job. Can't even start his own equipment.

I bet there was no fuel in that 290 he couldn't start This ain't Rocket science

 

[firecracker_77]

Im over it at this point, I did get to cut about half a chord with the 230 and put some wear on it but still ticked I am getting ripped of 15 bucks in tax. Just want to get a saw and never go back.

Never give him any more business. He's incompetent at best. He'll learn if he loses enough business.

 

[Prof]

I'm a CPA and have a tax practice. This makes no sense. A refund would be an adjustment on his monthly sales tax return. I didn't catch that when I read this originally. You report taxable sales and tax withheld. A refund reduces taxable sales. This dealer is jerky.

Yeah, when I returned a saw to the dealer that was a bit of a lemon, I got full credit towards another saw--tax and all. I was also offered a full cash refund. This makes me happy that I picked the dealer on the other side of the mountain.

 

[firecracker_77]

I agree. A refund is a refund. Dude sounds like a Hack job. Can't even start his own equipment.

I bet there was no fuel in that 290 he couldn't start This ain't Rocket science

My 290 is super EZ to start. The 192 is easy. The 441 is not when stone cold.

He shouldn't have any problems starting a 290. As some pointed out, switch all the way till partial fire, then middle position till started, and flick the throttle to idle. They make this saw to be very accommodating to a non professional.

 

[Stihlmike]

Yeah, when I returned a saw to the dealer that was a bit of a lemon, I got full credit towards another saw--tax and all. I was also offered a full cash refund. This makes me happy that I picked the dealer on the other side of the mountain.

I wanted to go with these guys but would have to wait until next Saturday because of my work hours and plans for this weekend. They will have my business for all other items and repairs, Just needed a saw to be able to cut for the next two weeks.

 

[TreePointer]

BS!! I don't know the tax laws in your state but it sounds like your getting screwed.

Yes, BS! Get all of your money back and go to another dealer, post haste. This guy is a clown.

PA sales tax is 6%, so that's about $21 on a $350 saw. That's the price of a new chain and less than a saw case, which often is given FREE to a 290 buyer.

 

[Stihlmike]

its over, I had enough with the dealer and just wanted to get out of there with my saw. They did try and tell me that I ran the saw without oil for a long time and burnt my bar up. I always check oil and gas between resting times while I am loading. I never had that saw run out of oil and I know it. I was a bit offended at the accusation to be honest. I am done with them and will never shop with them again.

I will be taking all of my business to the dealer that Prof recommended. I would have bought my new saw through them, had I not had the implications of work, and plans for this Saturday. Lessoned learned I guess. I hope that this is the last time I have to post any negativity on this thread.

So in summary, I am back to where I first started the day I joined this site, 3 weeks ago. Lets hope this new saw is not a lemon, and I only have positive posts from now on. This one was the newest that had in stock and was in their possession for 20 days. Lets hope that is a good thing.

 

[clemsonfor]

Can't belwive they told you u burnt the bar up?

 

[DexterDay]

Can't belwive they told you u burnt the bar up?

I would have been pis sed off too!!

I always make sure I have oil. Fill it with EVERY tank of gas. Fill fuel, fuel oil, and touch up the chain if needed.

 

[Stihlmike]

It did have a mark on it where it did get hot, but I assure you there has always been oil in the saw. I had a friend tell me that not oiling the bar would not likely cause that issue, but having the chain on too tight may have been the culprit.

Oh well what is done is done. Just better to move on at this point. Still cant believe how crazy my luck has been. I won't be buying a lottery ticket any time soon...

 

[Stihlmike]

I always make sure I have oil. Fill it with EVERY tank of gas. Fill fuel, fuel oil, and touch up the chain if needed.

mine is stop cutting, check oil, fill oil, then check/fill gas.I really did baby that 230 to be honest.

Glad they did have the tech come out and try to blame everything on me. Further gave me reason to not go back to them. I knew something was up when I had to tell him 4 times that my 230 had easy2start and he was only tiring himself out trying to start it by yanking on it. The flags went off then. I still don't feel right revealing the name of the dealership but think I should, to not have any other members go through this garbage, Maybe I am just in the 1% that have issues with them.