Start up problem on USSC 5502M King

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bob bare said:
the hopper switch would only shut off auger.
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On mine it turns off the auger and makes the exhaust fan run on the highest speed.

OK, in the manual for that stove for the dry run, the dry run must be performed PRIOR to connecting the exhaust piping or intake piping.

Do you have the exhaust connected?
 
FirepotPete said:
OK, in the manual for that stove for the dry run, the dry run must be performed PRIOR to connecting the exhaust piping or intake piping
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One line and one word that may make the difference! Dry run designed not to have the exhaust connected and it is.

tractorboy, any way to easily disconnect the exhaust at the appliance adapter?
 
Lake Girl said:
One line and one word that may make the difference! Dry run designed not to have the exhaust connected and it is.

tractorboy, any way to easily disconnect the exhaust at the appliance adapter?
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I really hope it's that easy!
 
I will re-read instructions as yes I have it all hooked up. Im sure I could take it back off and retape it...but I didnt see that in the book...the book led me to beleive once its all installed you do the tests. Damn.

I can take it off and run it again Im sure. I just hope I get a good seal back on it as that was the area I was concerned about not sealing well it just pushes on vs the twist lock that built within the vent pipes.

I can and will try taht this evening.

I also called USSC and they wanted pics of my installation so ssent that to them. tried to post here too but problems.

edited... DUH its only the FIRST sentence in the manual under Dry run!!!!!! DUH...so OK I will do that damn I cant beleive that didnt register with my brain!!

lake girl I can easilly disconnect it by pulling the adapter off from the ehaust outlet? is that good enough as the adapter is twist locked on the other side to the first pc of vent pipe and may be difficult. just making sure that follow directions clearly from now on!!!!

I dont get how it would matter but not an engineer just need to follow instructions.

Perform a “dry run” on your stove prior to making the exhaust/inlet connections and starting your stove for the first time.
 
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[Hearth.com] Start up problem on USSC 5502M King [Hearth.com] Start up problem on USSC 5502M King [Hearth.com] Start up problem on USSC 5502M King

I will advise what USSC says when they call me.
 
bob bare said:
Looks ok from here,only possible thing could be a section is closed off with packing paper
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mY WIFE JUST suggested that too. There is not as I check and I know air is blowing out as I went out and check airflow when we first fired up tests the other day. only 1 section had paper from shipping in it. but it is something i checked and airflow seems ok from the outside at the cap.
 
Truthfully I really don't see why that would make a difference if it is connected or not. I think they only say to do it before installation so that if there is a problem it is caught before all the work is done. But..................at least it will eliminate that small issue in the manual.
 
well you know vacuum switch is working,as fan speeds up upon opening door,however does not mean switch is operating properly,or that control board programming is proper.Also is possible the control board is not running fan at proper speed.There has been some of these stoves that had too much draft,fan running too fast.
 
the right way to check this stove would be with a magnehelic guage,but most people do not own them.You probably jumper the switch and see if it will start up and run,but is not a long term solution,as the switch is a safety feature.
 
Not sure if this will come up with USSC but recall one stove owner who did not install an OAK and they would not honor the warranty. For him, since it was a brand new purchase, he just returned the stove. Will see if I can find the thread...

Edit: You should be OK as you have the vertical venting they call for (not direct vent). The owner with the issue had a direct vent w/o OAK. Either had to add the vertical or install an OAK. For clarity sake, Owen1508 no longer works for USSC.
https://www.hearth.com/talk/threads/help-installed-new-stove-wont-run.140373/
 
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bob bare said:
the right way to check this stove would be with a magnehelic guage,but most people do not own them.You probably jumper the switch and see if it will start up and run,but is not a long term solution,as the switch is a safety feature.
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Or a homemade manometer. Wouldn't be exact but would show a loss of vac.
 
Lake Girl said:
Not sure if this will come up with USSC but recall one stove owner who did not install an OAK and they would not honor the warranty. For him, since it was a brand new purchase, he just returned the stove. Will see if I can find the thread...

Edit: You should be OK as you have the vertical venting they call for (not direct vent). The owner with the issue had a direct vent w/o OAK. Either had to add the vertical or install an OAK. For clarity sake, Owen1508 no longer works for USSC.
https://www.hearth.com/talk/threads/help-installed-new-stove-wont-run.140373/
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USSC said I should be ok but to rule it out open all windows when trying to run test to ensure not negative air pressue as I dont have a OAK kit installed my wood burning stove never had an issue so Im sure the room has enough air to support it. its about an 1100sq ft room... its the whole downstairs.

the only thing I have done to screw myself it I bought it on clearance last year but didnt install till just now so no warranty now on it if I have to swap and parts and what not. we will see. thank you everyone for the help as I just dont get it. so i was right in my thinking in that it wants to create a vaccumm or neg air situation within the fire box portion of the stove. Hmm ok.
I hope USSC is open this weekend as im trying to work on this?! I had a tough time getting ahold of them this afternoon. again they just asked for pics of my vent setup.

also when I put my hand over the fresh air intake of has good suction. I think I read above and will again that try restricting air flow inward a bit to see if that helps??

no work yet from USSC but they want to review my set up next.
 
OK so you have nothing to lose.Lets see if it runs.Hook the wires together,OR tape off 1/2 the intake and run a test,see if there is a difference.Might actually need more tape than that but is a starting point for first test.If it does pass test,either way,put in pellets and see if it runs.If it does,good,will be time to borrow a gauge from a hvac person to see if switch/board or internal problem.
 
Lake Girl said:
Chops seems to have had the same issue with his stove ... It may be worth a try with pellets since you taped up the joints.
https://www.hearth.com/talk/threads/us-stove-company-buyer-beware.153411/page-4#post-2065861
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Yep,lots of these stoves were junk the day they were made,most pellet repair shops treat them as a mr coffee,if doesnt work,throw it away and buy another,not worth the time/money.And,actually,on the older posts,the taping is on the oak piping that made the difference,not the exhaust.I normally do not try to help out with these stoves,even though i have repaired them,but owen is the king of these units,but is cold and a new install i thought we have a chance to help out tractorboy
 
These are stoves that have definitely had their problems. Hopefully issue can be identified. It is getting cooler but has a bit of time to figure it out...
There are a some members that seem to have had success with them
 
Damn wish did more research before I purchased it. OH well I gotta think I can fixed somehow. keep at it I will and No I'm just assuming I have no warranty given date of purchase that's all .. I tend to always assume the worst.
 
OK TRYING the initial dry run with the two draft sensor switch wires jumped. still pulsing but not getting light for draft fan. guessing has to do with wires jumpered. so she is still pulsing. looked again and not seeing any immediate leak area or potential leak areas in fire box. and still don't see a adjustment plate with wing nut for pellet release.
 
pulsing is normal.light not on means system is ok,adjustment plate in feeder unit is only on some models,would not affect your problem.Recommend leave jumpered,light stove,run for a while and see how it works,report results to MFG for recommendation.
 
Thanks Bob ... no power here yesterday. Off to the vet today with my dog and hoping it's not hip dysplasia
 
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