I agree, eventually I will get the stove adjusted. I am making progress, it's heating better, the build-up on the glass is less, and more tan than black, with less of the shiny glaze. More recently my burnpot gets full overnight, with less ash falling through to the ash pans. This is probably more of a pellet issue, the burnpot and versa grate holes are cleaned out daily. I found there were two fireplace clean-out doors in my basement but only one fireplace with a opening for them, yes the one where the York is. I opened them both and find things better. I tried having them both closed, that didn't work. I've tried one open, one closed, with no better results, even alternating which one was open. So far both open seems the best. I still never get the full "fan" pattern for my flame. There is always a space in the middle, which is where the pellets seem to be dropped when fed, which knocks down the fire in the middle. I am also finding the fire still isn't very strong unless running on heat level #4. Set it back to heat level #3 and the fire builds up, and then goes back down to almost no flame, than back up again, and so on. This causes the burnpot to get plugged quickly, within hours. My flame is far better than the first stove which was replaced because I only had half of flame. Even running on heat level #4 my flame is usually no better than 3" - 4" tall on average. These stoves are supposed to run for the most part with little attention, besides daily cleaning. It shouldn't be several cleanings a day, which is what I need to do now to keep it working best. Again I think this is a matter of adjusting everything, and most likely a better quality pellet.
I wasn't aware there was any tech support from St. Croix! Their web site has no customer support links, they tell you to talk to your dealer. The owner's manual is contradictory. It says if you have black sooty build-up on the glass you don't have enough combustion air, and if you have shiny glazed build-up you have too much combustion air. I get both types of build-up on my glass! It isn't clear whether adjusting the combustion fan voltage affects anything beyond the stove running on heat level #1, but it tells you that is the correction for the shiny glaze. It seems there is a fine line for adjustments, and getting it just right takes time.
I am going to spend the next couple of weeks playing with things. I am also going to start a new thread of the control panel for the St. Croix. There is a lot of experience on this forum. If all else fails I will be asking for a congressional bailout!!
JB
I wasn't aware there was any tech support from St. Croix! Their web site has no customer support links, they tell you to talk to your dealer. The owner's manual is contradictory. It says if you have black sooty build-up on the glass you don't have enough combustion air, and if you have shiny glazed build-up you have too much combustion air. I get both types of build-up on my glass! It isn't clear whether adjusting the combustion fan voltage affects anything beyond the stove running on heat level #1, but it tells you that is the correction for the shiny glaze. It seems there is a fine line for adjustments, and getting it just right takes time.
I am going to spend the next couple of weeks playing with things. I am also going to start a new thread of the control panel for the St. Croix. There is a lot of experience on this forum. If all else fails I will be asking for a congressional bailout!!
JB
