We have had our St. Croix Prescott EX Pellet stove for several years. We clean it very thoroughly at least twice a year including removing the combustion fan and using a brush to reach the channels. We've replace the rope seal on the lower ash box access and done everything I can think of to eliminate the cause of the pellets slowly building up in the fire. The stove starts and runs with a good normal looking flame but after about 12-18 hours the pellets begin to build up in the burn pot and if I don't quickly open the door and knock some out will actually back up into the feed auger tube. I'm at a loss for what to do. We've also replace the contol board and the combustion fan recently. The fuel is new and dry pellets. The same source we've used for years. Any help would be greatly appreciated! Thanks and happy new year!
Rich
Rich