I bought 3 tons of Somersets from Lowes on Saturday for delivery on Sunday. Before I paid for delivery, I specifically asked whether or not I'd be guaranteed the Somersets because if not, then I'd cart them home 1/2 ton at a time in the Ranger. I was guaranteed they'd deliver Somersets. Instead, when I got home from church on Sunday, I had 2 pallets of Green Supreme and a pallet of North Americans sitting in the driveway. Called the manager right away. He looked into it and allegedly the truck driver just grabbed three skids of pellets instead of the ones with my name on them. So, supposedly they'll be delivering my Somersets tomorrow. Oh, and when they called today to confirm the (re)delivery tomorrow, the lady said, "It says in the notes, 'Somersets only'!!" So, hopefully, they'll get it right. But, since they actually honored my 10% off coupon too, I'm willing to put up with the hassle.