From a nice lady who has had a disappointing experience with her new downdrafter wood stove that just won't seem to perform on her chimney. Her dealer has given up trying to get that stove to heat her house, and has offered to take it back.
She's looking for a replacement stove that is more powerful and easier to operate, and is interested in the Pacific Summit, but her nearest PE dealer is many miles away, and is asking $1,000.00 more than we are for the Summit with pedestal, ash drawer and blower.
Early in the conversation, she mentions that she has some trepidation about buying online, and has posted to the Forum to ask if anyone has experience with our company.
Visions of my old gray head being slam-dunked by some of the more fun-loving forum participants swimming in my brain, I start to stammer out something on the order of "that talking sheep is a liar." But she stops me, and reads a few of your comments aloud. Man, talk about a Sally Fields moment!
You good folks sold a stove for me yesterday, and Smokey Beaver will have a nice warm house at last. I thank you all for the recommendation.
You're coming in handy when I need a break from the kitchen ;-)
