I wanted to recognize Hearth Designs, especially thier tech, in Hookset, NH. I am in my second year of owning my Harman insert and have had many issues with the ignitor, however the employees have been great over this time working to fix the issue. Two weeks ago the tech, after speaking to Harman directly, came out and replaced several parts (ignitor, cradel, etc) and the stove has worked like a dream since.
Thank you to all the employees at Hearth Designs
Thank you to all the employees at Hearth Designs