Not the most helpful dealer so far. What is that stuff on the side of the stove pipe? Creosote?
The Oslo needs a decent draft to get going. Can you describe the entire flue system including tee, elbows and lengths of stove pipe and chimney? What was the outdoor temperature when you tried running the stove? Which floor of the house is the stove located on?
As for the wood, you could try some 2x4 scraps split in half as a test fuel to see if that burns better. When testing the wood, was the wood split in half, then tested on the freshly exposed face of the wood?
The Oslo needs a decent draft to get going. Can you describe the entire flue system including tee, elbows and lengths of stove pipe and chimney? What was the outdoor temperature when you tried running the stove? Which floor of the house is the stove located on?
As for the wood, you could try some 2x4 scraps split in half as a test fuel to see if that burns better. When testing the wood, was the wood split in half, then tested on the freshly exposed face of the wood?
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