I would think that red ashes falling over the burnpot edge and burning in the ash pot is an indication of over feeding or incorrect air mixtureivanhoe said:my fs accentra has to work hard in this part of this northern country. the ashes at times build up at the lip of the pot belly and the oncoming red pellets ride over the ashes and sometimes fall in the ash bucket in red form. i do a fast clean of the pot and then i get flames shooting through the pin holes of the pot belly. the flame at this time is much smaller and blue. my feed is set at 5 and the temp at 80-85 using the stove temp mode. i'm using climate hwd pellets from quebec.