BTW I finaly pulled out the stove outa the wall. If you read my "Fines..." post, I had to pull it out and dig around back there a bit. So pulling it out and doing the cleaning looks doable. I was really nervous about doing it but it came out, then back in without a problem. I ordered the sooteater from Amazon and will be using that to clean the chimney liner sometime next week. Without you guys I would have called the tech to clean the back and the chimney, but having this forum gives me bàlls of steel as far as messing with the stove is concerned.