benjamin said:I'd bet the well pump having any affect on the kwh use is a long shot. It only takes a few pennies worth of electricity to blow a pump, control box and melt the whole lenght of wire.
As far as HVAC guys going to jail for incompetence, it's not gonna happen as a matter of professional courtesy. You see if HVAC guys went to jail for incompetence then lawyers would be at risk of going to jail for incompetence, and that just isn't going to happen.
I too look at things from a northern perspective, and I disagree slightly with what Heaterman said about GSHP, but then I'm one of those contractors...
The factor we're probably missing is the way they run ductwork in your neck o' the woods. Ductwork is almost always terribly leaky, but around here it has to be run inside the envelope. Yours is probably run through the attic, knee walls, exterior walls, garage, did I miss any spots? I assume this is an odd shaped house as the upper level is less than the lower level. This leads to UGLY framing connections, open unsealed stud and joist cavities, and maybe lots of flex duct?
Unfortunately an audit is only as good as the auditor. No amount of equipment can tell you what the problem is if the auditor isn't willing to put the work in. You may be be just as well off to climb into all of your hidden spaces, examine every inch of the ductwork especially in the attic, and seal everything you can find.
I what regard do you disagree Benjamin? I'm all ears and always looking to learn something.