That's unusual, but possible depending on chimney location or local terrain. Is the flue system straight up or does it head out the wall and then up?
Update: after sitting in front of this POS, poorly-made junk [Lowe's] stove for hours messing around with the door, draft that really doesn't make any difference in/out, trying to get it to burn well-seasoned wood, and cursing --- I yanked it out and replaced it with a 6-year-old used Hearthstone EPA stove! What a gigantic difference! It burns all of the wood, all the time, the draft works, the output is bloody amazing, and my house is absolutely toasty again. So there ya have it, non-believers. Lesson learned, buy quality, not cheap junk!
Could be the design of the secondary passages is restrictive on that stove. We just had a review of it's big brother and that one is working great. Anywho, sounds like you got a good deal on a good looking replacement. Just in time, winter is starting to knock on our doors.
Did you talk to the manufacturer? Did you have anyone look at it? Like I said it is possible but I have yet to see that problem even from the entry level stoves. And I see lots of stoves and hear your complaints many times. I am glad you got a stove that works for you but I hate to see a stove getting bashed without someone doing their due diligence to fix the problem. but you may have which is why I ask.I'm still sticking with the evidence that something got welded together wrong or never cut properly in the cheapo stove.
Did you talk to the manufacturer? Did you have anyone look at it? Like I said it is possible but I have yet to see that problem even from the entry level stoves. And I see lots of stoves and hear your complaints many times.
There is a first for anything. Have you called the manufacturer yet? Or complained to lowes? What was their responses? I would if I was you to make sure you can get your money back if there really is a problem.The air tubes at the top are on a separate plenum, they flow - the main draft - nothing at all.
There is a first for anything. Have you called the manufacturer yet? Or complained to lowes? What was their responses? I would if I was you to make sure you can get your money back if there really is a problem.
What propane furnace?
Yes I know how it is to be way to busy this time of year. But if I had spent $500 on something I was sure was faulty I would be on that right away. It doesn't take much time to make a couple calls. Much less time than finding a stove on cl picking it up and installing it.I haven't, due to 'not enough hours in the day'. There are multiple such things on my call list and I unfortunately only am able to do so much. I'm working 12-hour days trying to keep up. I'll update here when I have more to share on the matter.
Update: after sitting in front of this POS, poorly-made junk [Lowe's] stove for hours messing around with the door, draft that really doesn't make any difference in/out, trying to get it to burn well-seasoned wood, and cursing --- I yanked it out and replaced it with a 6-year-old used Hearthstone EPA stove!
propexusa.com
I'm the US distributor, warranty center, etc. Sales continue to grow by leaps and bounds every winter it seems. Good for the bank account, bad for 'having a life'.
Yes, they are popular in the RV world. Good to hear your business is doing well.propexusa.com
I'm the US distributor, warranty center, etc. Sales continue to grow by leaps and bounds every winter it seems. Good for the bank account, bad for 'having a life'.
Please refrain from telling me how to dedicate my time. You don't live my life, work my job, so whatever you might choose to do to waste your time is not the same I might choose. Please enlighten me as to how sitting on the phone yammering to someone who doesn't HAVE this stove in front of them to examine is going to help ME? FYI, 'finding, picking up, and installing' the Hearthstone stove was less than 2 hours on a weekend - hours that the crap manufacturer is not open, BTW. This is already less time than I dedicated to babying the POS stove and trying to get it to actually function. I guess I wasted my time last weekend....
I am not telling you how to waste your time at all. I am saying that their customer service could possibly tell you how many and where the primary air inlet holes are supposed to be so you could check if they are there. If they are not then obviously you are right it is defective and you could get your money back. I don't know their refund or warantee policies but the longer you go without reporting the problem the harder it will be to get your money back. That is all I am saying In the long run you have a much better stove now so it worked out well. But If it was me I would have been trying to get my money back on what you see as a defective product a long time ago.Please refrain from telling me how to dedicate my time. You don't live my life, work my job, so whatever you might choose to do to waste your time is not the same I might choose. Please enlighten me as to how sitting on the phone yammering to someone who doesn't HAVE this stove in front of them to examine is going to help ME?
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