I have a pellet stove that we purchased in the fall. It never heated very well, it only kept the room it was in to 69*, and the room next to it to 67*. It also shuts itself off if it is run on level 4 or 5, out of a maximum of 5 levels. It is vented with a 60* right off the back of the stove, and straight out the wall 18". The vent pipe does not go up at all. Isn't this wrong? Our owners manual says it should go out the wall and then up 6-8 feet.
HELP!!
HELP!!