When I was looking for my last stove (a few years ago) the unit I almost bought was the Kent Rose Bay from the Chimney Sweep (in Washington). I don't see Kent stoves on their website anymore but one thing I did ask about was spare parts (e.g. 1 piece glass bay doors) and they stocked them. Might be worth sending them an email? I dealt with Tom Oyen - contact info is on their home page http://www.chimneysweeponline.com
If 700 posts vs your 30,000+ posts makes me a regular, that is. Unfortunately, the company that made the Kent Tile Fire went out of business over 20 years ago, and I was unable to supply or even locate any parts for the OP's friend. If anyone has any Kent Tile Fire parts at this late date, so far as I know, they've been keeping it a dark secret for over a decade.
I probably should have figured - this would be part of his stomping grounds. FWIW if not for some nervous insurance people here, that Kent would be sitting on my hearth today. Tom, like others here, was a model of patience and great customer service.
