Picked up a couple of bags of Vermont wood pellets and thought the wife had cleaned the stove (yea right) hardly any ash
hows the heat output on those Vermonts?jack56 said:Picked up a couple of bags of Vermont wood pellets and thought the wife had cleaned the stove (yea right) hardly any ash
Havent gotten around to taking the temp yet, but seems pretty good!HEMI said:hows the heat output on those Vermonts?jack56 said:Picked up a couple of bags of Vermont wood pellets and thought the wife had cleaned the stove (yea right) hardly any ash
mascoma said:while everyone is bitching about dusty pellets. Picked up few bags of Energex Soft wood from dealer last week... It was like I was working in a saw mill, fines everywhere, in the house, the wood shed, they car, the stove, beside the stove. They burned ok and where priced ok but I would not bother with the hassle of cleaning up sawdust all the time.
BTU said:Pellet-King said:BTU is silenced!!, Burned a old clear bag of Okies yesterday, today I'm on a bag of Hamer's and less dust good heat, going to Agway this friday for a ton of AGGIES!!
Whenever we hear about someone not totally happy with the quality of our pellets, trust me, we take notice. That is something we take very seriously and I believe our QC is second to none.
First off, let me assure you, there is NO bark in our any of our fibre, never has been, never will be. ALL of our fibre comes from planner shavings. The fibre source is from a board mill (and has been for over 10 years) so ALL bark is long removed from the process before they get to the shavings and before they arrive at our yard.
Here is just some of the QC that goes into making an Okanagan pellet:
1. Okanagan Pellets Company (OPC) controls all of the inbound fibre to the presses by state of the art moisture meters and a sophisticated PLC program that cannot be modified.
2. The moisture meters are checked for accuracy and calibrated every two months.
3. The PLC program will automatically detect out of spec M/C and divert the fibre away from the in-feed system.
4. The dryer outbound M/C is controlled by the PLC program and another state of the art moisture meter, it automatically adjust every 15 minutes to accommodate fluxuations in incoming fibre.
5. The pellets themselves are tested every 6 hours for M/C and recorded on a daily QC report.
6. The Hamer performance is monitored hourly.
7. The overall pellet length is checked hourly.
8. The overall pellet color is checked hourly.
9. The screening systems are checked every two hours and cleaned three times a day.
As you can see we spend a great deal of effort on QC and take great pride in it. We make every effort to produce a pristine pellet at the plant and when it leaves the plant the packaging, pellet quality and overall appearance is exceptional or it simply doesn’t leave the plant.
I’m not saying that we are perfect, or issues don’t arise from time to time, but as anyone that has been on this forum knows, these pellets are some the best available, specifically in the New England market over others that have been available. Numerous testing’s having proven this out and I have literally dozens of pages of testimonials to back this up.
There is nothing being done differently that I am aware of that would alter these results, but we can’t control how dealers handle, store, deliver once they land in their yard. If a few bags get wet or are exposed to moisture…..etc, etc, etc…….and no this isn’t an excuse, just the way it is.
Bottom-line…….If you are not happy with the way our pellets burn …..We want to know about it and within reason, will replace or give the dealer credit for any product you aren’t happy with….We stand behind our product. Now, don’t tell me you want a refund after you have burned 5 tons of our product and you think it isn’t up to par….that won’t fly…….but if you think you do have a problem, let me know and we will do what is right………period.
A clean stove will work better than a dirty one. Moisture is a pellet's worse enemy. Pellets bought last year and stored properly will burn just as well as ones bought last week. To maximize your results, you might have to play with some setting, adjust air flow and auger speed and it might take some tweaking, especially if you are just switching from another brand of pellets….but if all that has been done and there is still a problem, I do want to know about it…….
johnnycomelately said:If knowledge were dollars, there would be no reseccion anywhere in this thread!
havlat24 said:BTU....
Finest boards anywhere....
Your a salesperson...and it shows.... Im a 11 year QC guy who has produced over 2 billion feet of lumber. Your know not what you speak.
Im going to print this out so the QC department here can get a good laugh though.. thanks.
johnnycomelately said:havlat24 said:BTU....
Finest boards anywhere....
Your a salesperson...and it shows.... Im a 11 year QC guy who has produced over 2 billion feet of lumber. Your know not what you speak.
Im going to print this out so the QC department here can get a good laugh though.. thanks.
I only come here looking for answers and I find myself watching school kids argue. Okies are a decent pellet so who flippin cares if Havlat's mill does thier lumber differently than another mill. This is about pellets in general, not your wood.
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