Just got this brand new Harmen this past July and super thrilled to have it running and keeping my wife warm but not happy about this creosote build up on the inside and glass being stained. Stove was professionally installed but does not have OAK yet. We run it on feed rate 4, room temp, and 75 degrees. Thermostat in the room shows that is ignites at 71 degrees and shuts down once reaching 75, which takes about a half hour. It gets about a half inch to an inch of build up on edge of pot after a half day of burning. We burn a full bag in about two days.
I had a castle serenity at our old house and it burned anything flawlessly with zero creosote but we ran that full time, not in temp mode.
Could this be bad pellets or low temp issue?
Tractor Supply allowed me to exchange the remaining 55 of 100 bags to the other brand they are currently carrying.
(we burn firewood downstairs if that has any effect on air flow)
I had a castle serenity at our old house and it burned anything flawlessly with zero creosote but we ran that full time, not in temp mode.
Could this be bad pellets or low temp issue?
Tractor Supply allowed me to exchange the remaining 55 of 100 bags to the other brand they are currently carrying.
(we burn firewood downstairs if that has any effect on air flow)