In the 20 years, I have been using this stove I have never had to do maintenance on the hopperCleaning your hopper is part of maintenance. When new, they usually have a slight coating,to prevent corrosin, as you use stove,hopper gets hot,and lignen and possibly other chemicals leach from pellets.
When I run out of pellets the hopper is empty not even sawdust. Every pellet is used in
the burn pot even the fines But then again I do not use or want a Harman sticking pellets just
another reason. Think I'll keep the Enviro!!