C
charly
Guest
I'll have no second thoughts about a Woodstock stove on my next purchase. What great service indeed! Another good ole' Mom and Pop business of America!
Greybeard said:Kyle M said:ANY UPDATE curious to see what woodstock does for you
As expected they came through. I have a few choices:1st they offered to send a new stone with instructions, 2nd exchange stoves no cost to me. I then asked if I could return the stove and add the difference for a progress. Lorin at woodstock said no problem. So in April when the heating season is mostly over I'm going to exchange the stove for a progress and in the mean time she's sending me some furnace cement to fill the crack.
Absolutely satisfied with Woodstock.
The second layer is thin and cosmetic visually nice stone, like a veneer. The second thick layer is of basic soapstone that probably would never crack.
RandyG said:Cust service was a big factor in my purhase even though I love their products! The perfect package!
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