MS280__Advice

[firebroad]

reply from stihl tech,

I contacted the dealer (Brad) he and I worked together, please take your saw to them and they will repair it n/c to you.

thank you

Hurray!! I was beginning to regret buying my STIHL.

 

[mecreature]

Dealer's should have no reason to give you the runaround as they get PAID parts + shop labor to fix the product. They may not get as much labor time as they'd like but it's not like they're expected to eat the repair.

As a tech I have seen many, many "warranty" issues paid in full by Stihl despite the failure being caused by obvious operator inexperience/neglect.

They were just making me work for it. A task you have to be up to I guess.
from what I gather the deal has to approve the claims on anything this structural with Stihl.
I am sure there are a ton of things I could take it in for and no questions would be asked.

If I was working for the dealer and I brought that saw in. I would say how the Hell did you do that?
First I would think it was dropped. Second I would think that it got pinched and was being pulled on to free it.
Then I would fix it and send Stihl the bill. Doubtful you would ever have to eat the bill.

 

[mecreature]

reply from stihl tech,

I contacted the dealer (Brad) he and I worked together, please take your saw to them and they will repair it n/c to you.

thank you

Hurray!! I was beginning to regret buying my STIHL.

If I end up with any regrets it will be not buying a 362 or 440.

This 280 with a 16 in bar and a 440 would be a perfect 2 saw plan.


But what do I know.

 

[Bocefus78]

Glad it worked out for ya! Good on stihl and good on your shop.

 

[smokinj]

reply from stihl tech,

I contacted the dealer (Brad) he and I worked together, please take your saw to them and they will repair it n/c to you.

thank you

Hurray!! I was beginning to regret buying my STIHL.

If I end up with any regrets it will be not buying a 362 or 440.

This 280 with a 16 in bar and a 440 would be a perfect 2 saw plan.


But what do I know.

You will always have that regret! 280 would be a little heavy to be perfect with a 2 saw plan...jmo 180 or any top handle saw with a 60-80cc saw is as fast as it gets. ;-)

 

[mecreature]

Glad it worked out for ya! Good on stihl and good on your shop.

I was kind of wondering when they would step up, or if they would.

 

[mecreature]

reply from stihl tech,

I contacted the dealer (Brad) he and I worked together, please take your saw to them and they will repair it n/c to you.

thank you

Hurray!! I was beginning to regret buying my STIHL.

If I end up with any regrets it will be not buying a 362 or 440.

This 280 with a 16 in bar and a 440 would be a perfect 2 saw plan.


But what do I know.

You will always have that regret! 280 would be a little heavy to be perfect with a 2 saw plan...jmo 180 or any top handle saw with a 60-80cc saw is as fast as it gets. ;-)

You are probably right. I did get a 435 husky refurb a month or so ago. It is a pretty light saw 9.2 lbs and 41cc. Not a bad saw at that price.

 

[Bigg_Redd]

reply from stihl tech,

I contacted the dealer (Brad) he and I worked together, please take your saw to them and they will repair it n/c to you.

thank you

Hurray!! I was beginning to regret buying my STIHL.

If I end up with any regrets it will be not buying a 362 or 440.

This 280 with a 16 in bar and a 440 would be a perfect 2 saw plan.


But what do I know.

The MS 440 Magnum IS the perfect 2 saw plan. All by itself.