Majestic DVR33 Pilot Goes Off

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.
Status
Not open for further replies.
DAKSY said:
Not intending to intrude on others & their input here, but we have a
member in this forum who has a TON of info available.
The URL will reveal who that is...

(broken link removed to http://woodheatstoves.com/images/honeywellvsc8420gasvalvemanual.pdf)

Go to page 7 for the diagnostics....

PS. THX WHS!

glad to be of service, got any other svc related pdfs' i should post up??
 
So after calling around it's going to cost $130 for the service call and an additional $425 to replace the valve if that's the problem. Cough cough choke. Maybe I don't really need that fireplace working after all......
 
Geez, Jayace. You're handy enough to do all the diagnostics yourself.
Why not buy the replacement valve & give the installation a shot?
Coupla pipe wrenches, adjustables, pipe sealant, screwdrivers & nut drivers are all you need.
Some soapy water solution to check for gas leaks...
Oh yeah, BANDAIDS. Lotta sharp edges in them things!
Worst case scenatio is a service call later if your're unsuccessful...
My .02. If you doubt your abilities, do the right thing & hire the professional...
 
to the gentalmen with the thermopile issue. remove all wires from the valve except the thermopile wires,then take a multimeter set on dc/mv put the two probes on the terminals while holding the pilot lit you should have 350-400 millivolts. if any less replace the thermopile.
 
the TP has nothing to do with it it drops out before he can even get the vale to the on position

the price of the replacement sounds high the valve should be about 200$ and it should take about a 30-40 min. did they break the cost down for you are they including the service call charge in that 425 price?
 
stoveguy13 said:
the TP has nothing to do with it it drops out before he can even get the vale to the on position

the price of the replacement sounds high the valve should be about 200$ and it should take about a 30-40 min. did they break the cost down for you are they including the service call charge in that 425 price?

The $130 service call is just to come out, clean and diagnose. The $425 is for the valve and labour to change it out.
 
that sounds high to me maybe try calling someone diffrent
 
DAKSY said:
Geez, Jayace. You're handy enough to do all the diagnostics yourself.
Why not buy the replacement valve & give the installation a shot?
Coupla pipe wrenches, adjustables, pipe sealant, screwdrivers & nut drivers are all you need.
Some soapy water solution to check for gas leaks...
Oh yeah, BANDAIDS. Lotta sharp edges in them things!
Worst case scenatio is a service call later if your're unsuccessful...
My .02. If you doubt your abilities, do the right thing & hire the professional...

Well I certainly pride myself in my handyman abilities Bob, maybe you're right. I'll need to give that some thought and see if I can find that valve locally. Any recommendations on where to source the valve if I need to have it shipped up from the US?
 
This valve is notorious for this problem.Try keeping the knob depressed while turning it to the on position.I have a lot of experiance with this problem and have seem to developed a "midas" touch with them. Keep trying and preform this action very slowly after the pilot has been burning for at least two minutes. Good Luck Matt ;-)
 
Got another quote...$169 for the service call PLUS $400 to replace the valve. ($300 for the valve and $100 for labor) Looking more and more like I want to do it myself.
 
Wood Heat Stoves said:
valve job is not nearly as easy as a t-couple or tpile.

be sure to do a thourough gas leak check when done.

shoot me a part number for the valve, i'll see if i can get you a better price :)

Thanks Dave, it's a Honeywell VS8420E 2038
 
jayace said:
Wood Heat Stoves said:
valve job is not nearly as easy as a t-couple or tpile.

be sure to do a thourough gas leak check when done.

shoot me a part number for the valve, i'll see if i can get you a better price :)

Thanks Dave, it's a Honeywell VS8420E 2038

have a Majestic part number?

(broken link removed to http://woodheatstoves.com/gas-valve-assy-nat-honeywell-p-6478.html)
here is one from lennox for 167. 300 seems really high for a valve...

we dont sell any mohesson parts online, but i can look into it with maj part#
 
Does this help? #10001782

It's taken from here and is based on the model # of Honeywell valve I have.

(broken link removed to http://www.ibuyfireplaceparts.com/product/VER-DV360-DV580/DV360---DV580-Gas-Fireplace-Vermont-Castings-Replacement-Repair-Parts-at-iBuyFireplacePartscom.html)

or:

I found the manual for my exact model of fireplace and it lists the part number as 10000235.


Sorry for the confusion.
 
Finally got a hold of a 3rd company and they've quoted me $350 to change the valve it that's the problem, $99 for the service call if it isn't the problem. Much more reasonable, so I'll leave it to the pros and not worry about blowing up the house and family. :)

I'll let you know what the verdict is after the call late next week. Thanks again for all your help everyone, this forum is a great resource.
 
So it was the valve that was the problem. The company I called replaced it with a Nova SIT and everything is good once again. Cost me $350 installed. (cdn)
 
Status
Not open for further replies.