magnum model 02 inserts... best zero clearance option out there?

[par0thead151]

because dealers are only responsible to warrant the products they sell. If the distributor is in your area, he is responsible for the warranty. If he isnt, he still is responsible for your warranty, just good luck on getting them to fix it. Local dealers are not responsible for warranting things bought out of there shop, especially on the web.

so if say the door breaks and it is under warranty and the whole unit needs to go to the manufacturer for repair/replace, then i would be liable for the tear out and reinstall and shipping it to the manufacturer if i were to buy the unit on the web and have a local guy install it?
whereas if i have a local dealer install it and i buy the unit from them, then the local dealer is liable for the tear out and reinstall as well as shipping the unit to the manufacturer?

im just trying to get a handle on what the benefit of buying local is vs buying on the web and having the local guy still do the install.


i just talked to another local distributor, and he is saying that the enviro line is having quality issues and as such he is dropping the line once he sells off the last 2 pellet stoves he has on the floor. maybe he is disgruntled that he did not get a good discount on buying from them? or enviro not as solid of a unit as say the country flame 02 or jotul winterport 350?

 

[BrotherBart]

Take a look at the manual on the Enviro site for the warranty. I have a couple of bucks that say you are going to have to eat the freight for shipping whether you buy it from a local dealer or not. Of course that would only be in the case of a busted weld or warping. And the busted weld is not very likely and if it is warped they are going to claim overfiring and deny a warranty claim anyway. Anything else like a door or burn tubes are cheap to ship. A four hundred pound stove is not cheap to ship.

But I am still the only one obviously that is leery of putting a big insert in that pre-fab. I would want a local dealer taking the responsibility of saying it is OK to do it and then him installing it. I ain't so sure that thing can even hold up the weight of a 400 pound insert. But then I am just a wood addicted Harry Homeowner. Not a heath pro.

As far as the guy that is dropping the Enviro line I bet the problem is the pellet puppies, not the wood burners.

 

[MountainStoveGuy]

Im with you bart. 100%. I think we beat the ZC install to death on this one. He is going to install into that box no matter what at this point. QC issues? No idea. we have great luck with the line. There pellet stoves have been solid for us, wood burners are hard to mess up. The winterport 350 is nicer then anything we have talked about here in my opinion.

What makes me especially nervous about this install, is that he has a radiant , not convective style fireplace.