mkpanache said:
This is what I was wondering as well. After a little over a month, I have a light #2 issue again, and I have been vacuuming my stove nearly every day.
If you do not already have this, you need it:
(broken link removed to http://www.eventempinc.com/stcroix/downloads/dig1/Digital_Control_Board_Service_Manual-Pellet.pdf)
That is the manual that doesn't come with your stove that explains all the things you don't know. St. Croix now has video manuals on their web site as well. (broken link removed to http://stcroixstoves.com/manuals.php) There are some good videos of what things are supposed to look like.
I have noticed that cheap pellets make my St. Croix Hastings stove dirty. All hardwood work much better. The leaf blower is really going to help. You may find you need to do it more often, but a $40 blower/vac is cheaper than the cleaning prices I saw that you were quoted.
Do you blow on the vacuum tube to clean it out? That could be your issue if your stove gets dirty quickly. Disconnect it from the vaccum switch and blow. I also saw that you said that your stove over flows with pellets. If you read the manual there is a way to lower the pellet feed rate. I am not sure of the exact issues with your stove, but you should deffinitely be able to run it at the high settings. If you were never able to, this is an install issue or some kind of defect. I believe that you have had this stove for a while and the dealer or manufacturer may no longer be willing to help for free, but if you have not had it long, deffinitely contact both.