BTU said:mascoma said:mascoma said:I was asking becuase there are alot of fines in bags, it's dusty when you pour them into hopper, and they seem to crumble pretty easy, alot of pellets are split lenght wise.
So no response BTU? This is normal for Okies? or did I get a subpar batch?
This doesn't sound right. These pellets normally don't have a bunch of fines in them and never do they crumble easy. BJ's took delivery in July 09, so I really can't comment if stock has been moved from store to store or exactly where it has been stored, though I would like to hope, that shouldn't be a problem. If you are not happy with any of our product, you should take it back for replacement or if they can't do that..refund...if you do a search on here about our pellets, the issues you mention are not normally a problem, so it is possible you did get some bags that weren't up to par...it can happen, but rarely.
Thanks for the reply. Like I said I have no problem dealing with the batch I have at the price I paid. I just wanted some reassurance of what is normal so I can make an educated purchase if I see them anywhere local again at normal pricing.
For as much junk as we give the Boxes sometimes BJs was great and took any of the bags back I did not want for refund. I like to use a local supplier but this deal was way better than anything any of the locals had going.
These should keep the family nice and warm next year!