phil san said:Ordered the Big E on 6/25/09. Just delivered 6/30/09. Super fast response from Customer Service. Trac ID emailed within 24 hours. Fedex Freight telephoned next day.
Arrived on a boxed pallet. Truthfully, with the back cover off, hopper and door open, I can't tell the differnce between a new or refurb stove.
Now wait till I light it up. - but not for a while.
Agreed - my stove arrived the same way. It's like brand new! Very happy with the purchase and the price.