Hi,
I'm a new member and am having terrible problems!! Just bought a new Harman xxv - I tried some of the dealers pellets and they worked fine. Then I went back to the ones I had been using in my PC45. Two bags later I got this terrible squeak when the auger turns (kept me up about all night!!). Next day I sent my wife to town to get another brand of pellets to see if that would help. Sure enough... took care of the problem!! I ran about 10 bags of the new pellets thru and then decided to see about my old ones again... yep you guessed it Started squeakin after about 2 bags of the old ones. Then I tried some Heartland pellets... they are a pine pellet. Around 2 bags of them and I get the squeak back I've taken the auger clear out and cleaned as much as I know, but still have squeal. I guess I feel I paid a high enough price for the stove that it shouldn't do this to me!! Just wondering if anyone knows what pellets work or don't work... what about pine versus hardwood?? Any info would be GREATLY appreciated!! Thanks!!
I'm a new member and am having terrible problems!! Just bought a new Harman xxv - I tried some of the dealers pellets and they worked fine. Then I went back to the ones I had been using in my PC45. Two bags later I got this terrible squeak when the auger turns (kept me up about all night!!). Next day I sent my wife to town to get another brand of pellets to see if that would help. Sure enough... took care of the problem!! I ran about 10 bags of the new pellets thru and then decided to see about my old ones again... yep you guessed it Started squeakin after about 2 bags of the old ones. Then I tried some Heartland pellets... they are a pine pellet. Around 2 bags of them and I get the squeak back I've taken the auger clear out and cleaned as much as I know, but still have squeal. I guess I feel I paid a high enough price for the stove that it shouldn't do this to me!! Just wondering if anyone knows what pellets work or don't work... what about pine versus hardwood?? Any info would be GREATLY appreciated!! Thanks!!