After all the supposed delay problems of Harman and hassles of trying to locate another pellet stove and canceling a pellet delivery, the P68 stove I order last May has arrived at about the original date the dealer promised. Now as I stated earlier when all this Harman BS started weeks ago I was told the stove would not arrive until March and then the date moved to June. I took my deposit back knowing that money would be needed for another stove or fuel but asked the dealer to keep me on their list since I was on the first shipment. Two weeks ago before I purchased another stove I decided to call the dealer to see what the delivery situation was and they said there might be a shipment soon and to call back in a week. This I did on last Friday and was told now there may be stoves arriving in November. OK, I guess I'll get a different pellet stove. On Monday I get a call from the dealer saying the stove will be here tomorrow (Tues.) and do I want it and that they need to know today as there are others on the list. Of course it will cost $200 more do to a factory increase which I expressed my disapproval but having taken back the deposit I figured my previous receipt was void. Anyway I took the stove which is now in my finished basement ready to be installed. Though I was angry through all this from the beginning and expressed it to the dealer, I have to commend the dealer and thank them for all their patience and keeping me on the list even after I took back the deposit. By the way, the manufacturing date for the P68 is stamped August 2008.
Stumper....... Maine
Stumper....... Maine