GCI60 Regency Dropping pellets too fast

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jjkrlocke

Member
Feb 10, 2022
5
hayden ID
2nd year with GCi60. Last year the pellet burning was fine and I only needed to clean it once a week like clockwork. That was on a fan setting bewteen 4 and 5. This year anytime I run the fan above 4 the pellets appear to drop too fast and pile up into the chute. What is causing this? How can I fix this? I have the stove on the premium pellet setting and use a Lignetics premium pellet. This stove doesn't really let me do anything except adjust the quality of the pellet and fan speed that I am aware of. The trim buttons appear to be useless. Also, the soot on the glass is much thicker than usual. I often feel like I have to educate my installer because he doesn't have enough experience with this stove. Help? Suggestions?
 
When was the last time the stove had a complete
cleaning from air intake to chimney termination?
Welcome to the forum
 
Poor burning and dirty black glass are indications of a lack of combustion air.
The usual cause is a plugged or partially plugged stove or chimney
Another cause could be a failing combustion blower
Try doing a full cleaning first. The leaf blower trick
may do the job for you
 
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JJ,

I have a Hampton regency GCI60 pellet stove that I’ve been tinkering with for the last 9 years of ownership. I have yet to find people our forums who really understand the details of this stove other than personal experience.

My unit has fresh air intake and a two story vented chimney pipe.

On to your issue. In my experience when the hopper would fill up with too many pellets, it was due to loose screw settings within the pellet fill bin. When you bring the stove out on the tracks for annual maintenance, take the star screws out of the storage bin. Make sure the pellets are all used up or you’ll have a mess on your hands as the panel goes low along the back of the stove.

You see an adjustable tube with four screws that protects the cork screw that up loads the pellets to the burn pot. I can’t tell if my screws can loose from stove vibrations or manufacturing oversight, but the screws that hold the metal tube in place were loose and the tubing would slide up and down, allowed large quantities of pellets to load the burn pot each time the cork screw turned.

I used a permanent marker and put a date next to the tube when I did maintenance and monitored how it performed from a pellet dropping perspective and heat out put based on the fan setting (not too happy with only being able to adjust the fan speed based on heat setting).

Let me know if you need additional details, but suspect this is your problem.

V/R,
Matt from Pennsylvania