The control with hi and lo only controls how much gas flow goes to the main burner when that portion of the valve is ON allowing gas flow to main burner. It is how much heat is produced by the main burner and how much heat will go into the building.
The orifice size measurement is more critical than a picture would show. It may be stamped with a number or you would measure with a drill bit until you know the exact size in thousandths of an inch. If it was a propane orifice you would have very small flame to none at main burner. The orifice size is twice as large from LP to Nat. Your burner should be BLUE down at the bottom of flame at burner and only have yellow tips. If so, it is the correct orifice.
Back to your problem;
You should be able to troubleshoot what is wrong with just your eyes.
The PILOT should be all blue. Which is critical for keeping the thermocouple generating the proper current to keep gas valve open. With pilot only on, it is doing that as it should.
Look at the flame as it cuts across the thermocouple with pilot only lit. This is the correct flame generating the correct amount of voltage to keep the gas valve open as it should.
Now turn on the main burner and watch the pilot flame. It should stay the same, not waver, not move away from the thermocouple.
IF it does, you probably have an air leak from around the glass or some other leak into the burner "chamber" rushing into the combustion chamber area. This will allow the thermocouple to cool down and shut the gas flow off through valve. Lets verify if that is what is happening first. Simply watch the pilot flame to see how long it remains lit before shutting down.
The orifice size measurement is more critical than a picture would show. It may be stamped with a number or you would measure with a drill bit until you know the exact size in thousandths of an inch. If it was a propane orifice you would have very small flame to none at main burner. The orifice size is twice as large from LP to Nat. Your burner should be BLUE down at the bottom of flame at burner and only have yellow tips. If so, it is the correct orifice.
Back to your problem;
You should be able to troubleshoot what is wrong with just your eyes.
The PILOT should be all blue. Which is critical for keeping the thermocouple generating the proper current to keep gas valve open. With pilot only on, it is doing that as it should.
Look at the flame as it cuts across the thermocouple with pilot only lit. This is the correct flame generating the correct amount of voltage to keep the gas valve open as it should.
Now turn on the main burner and watch the pilot flame. It should stay the same, not waver, not move away from the thermocouple.
IF it does, you probably have an air leak from around the glass or some other leak into the burner "chamber" rushing into the combustion chamber area. This will allow the thermocouple to cool down and shut the gas flow off through valve. Lets verify if that is what is happening first. Simply watch the pilot flame to see how long it remains lit before shutting down.