am late seeing this but wanted to comment...
We bought a Hearthstone Heritage to heat our small home (primarily our 740 sq ft great room, brand new house, etc etc)...we too have been deeply disappointed..I posted here and got lots of great ideas from everyone and after 30 days of trial and error have come to the following conclusions.
1. If you are a former cast iron stove person (we were Vermont Castings from the late 1970's) do your homework and realize these stoves do NOT perform the same. They are very cold blooded..you MUST let them die down to clean them out, the ash pan is a joke. It really is. We have found that the soapstone does NOT hold the heat anywhere near what is stated in the material.
2. They require alot more 'fiddling' than the old type stoves, and this stove does not seem to have enough firebox to perform at the stated level.
3. the wood must be PERFECT. dried, seasoned SPLIT, not round, without any moisture at all.
Example
Yesterday outside temps here in Mid Tn were 32 degrees, up from 23 the night before. Our stove has been running 24/7 , since Feb 1...We did our 'good night' load at 10 pm last night, ultra dry oak slab boards, some split cedar to get it up and hot ( we had to let it burn down a bit so as to get enough room in the box to fill it up), and some well seasoned split walnut. It was jammed full of wood, let it burn a bit to get hot, about 15 minutes, until we could see the fire rolling up and over in back, shut the air control to close. At the time the room temp was just at 70 degrees. Nice.
Rose at 3:30 am, as we have had to do since the incept, to add wood...Stove had huge, hot coals, no wood left, the stone was warm to the touch, not hot,( 250 degrees on the gauge) and the slate surround had begun to cool down as well.room temp was now at 60 degrees, outside temp was 24..
.we loaded with same wood to the top, waited a few moments (hard to do at that hour), then shut her down. Rose again at 6 am. Found the same situation, except room temp was 62 degrees, and coals were huge enough I had to get some out in order to put in enough wood to get the stove hot again... IF we keep at this stove all day, loading it every two hours with great wood, it will keep this ROOM (and some filtering upstairs) warm and cozy..DON"T go to town for a few hours, don't work outside at the barn for several hours, or you will come back to a cool house. NOT cold, but significantly cooler...AND when you have to do a thorough clean, you must let it die down a bit, am loathe to let it go out because it is a stinker to start up from a cold start. A stinker...takes a good hour or more to be sure enough of the burn to even think of turning it down slightly.
Now, we have had the chimney checked (all is well and right, height, size, etc etc)...we have a tight house, but if it wasn't getting any air in the shut down mode, there would be wood left, there is not..NO ONE can give us an answer that seems to really work.
At first, we couldn't get any heat out of it, and found out, thru here , that is was the wood. Needed to be perfectly, PERFECTLY dry..once we got that, we could get it HOT...but the trick is, to keep it hot enough to heat this room, and still last that 8 hours they brag about....so far, we haven't been able to...
Our biggest sadness is that we love this stove and it's looks and proposed efficiency. It will hold a fire for 4-6 hours MAX, BUT it will not maintain that warm temp for that long,and the claims that the soapstone keeps on heating after the fire goes out is just not true in our case. DOn't know why, just isn't.
Made the mistake of buying this stove online, from a dealer far away. He had no answers, so called a local dealer.. He had no answers, he told me to call the company..Company wouldn't talk to me becuase I am not a dealer...nearly $2,000 and we are looking to trade this off. So I understand your frustration with the Jotul...
We bought a Hearthstone Heritage to heat our small home (primarily our 740 sq ft great room, brand new house, etc etc)...we too have been deeply disappointed..I posted here and got lots of great ideas from everyone and after 30 days of trial and error have come to the following conclusions.
1. If you are a former cast iron stove person (we were Vermont Castings from the late 1970's) do your homework and realize these stoves do NOT perform the same. They are very cold blooded..you MUST let them die down to clean them out, the ash pan is a joke. It really is. We have found that the soapstone does NOT hold the heat anywhere near what is stated in the material.
2. They require alot more 'fiddling' than the old type stoves, and this stove does not seem to have enough firebox to perform at the stated level.
3. the wood must be PERFECT. dried, seasoned SPLIT, not round, without any moisture at all.
Example
Yesterday outside temps here in Mid Tn were 32 degrees, up from 23 the night before. Our stove has been running 24/7 , since Feb 1...We did our 'good night' load at 10 pm last night, ultra dry oak slab boards, some split cedar to get it up and hot ( we had to let it burn down a bit so as to get enough room in the box to fill it up), and some well seasoned split walnut. It was jammed full of wood, let it burn a bit to get hot, about 15 minutes, until we could see the fire rolling up and over in back, shut the air control to close. At the time the room temp was just at 70 degrees. Nice.
Rose at 3:30 am, as we have had to do since the incept, to add wood...Stove had huge, hot coals, no wood left, the stone was warm to the touch, not hot,( 250 degrees on the gauge) and the slate surround had begun to cool down as well.room temp was now at 60 degrees, outside temp was 24..
.we loaded with same wood to the top, waited a few moments (hard to do at that hour), then shut her down. Rose again at 6 am. Found the same situation, except room temp was 62 degrees, and coals were huge enough I had to get some out in order to put in enough wood to get the stove hot again... IF we keep at this stove all day, loading it every two hours with great wood, it will keep this ROOM (and some filtering upstairs) warm and cozy..DON"T go to town for a few hours, don't work outside at the barn for several hours, or you will come back to a cool house. NOT cold, but significantly cooler...AND when you have to do a thorough clean, you must let it die down a bit, am loathe to let it go out because it is a stinker to start up from a cold start. A stinker...takes a good hour or more to be sure enough of the burn to even think of turning it down slightly.
Now, we have had the chimney checked (all is well and right, height, size, etc etc)...we have a tight house, but if it wasn't getting any air in the shut down mode, there would be wood left, there is not..NO ONE can give us an answer that seems to really work.
At first, we couldn't get any heat out of it, and found out, thru here , that is was the wood. Needed to be perfectly, PERFECTLY dry..once we got that, we could get it HOT...but the trick is, to keep it hot enough to heat this room, and still last that 8 hours they brag about....so far, we haven't been able to...
Our biggest sadness is that we love this stove and it's looks and proposed efficiency. It will hold a fire for 4-6 hours MAX, BUT it will not maintain that warm temp for that long,and the claims that the soapstone keeps on heating after the fire goes out is just not true in our case. DOn't know why, just isn't.
Made the mistake of buying this stove online, from a dealer far away. He had no answers, so called a local dealer.. He had no answers, he told me to call the company..Company wouldn't talk to me becuase I am not a dealer...nearly $2,000 and we are looking to trade this off. So I understand your frustration with the Jotul...