Hi. I have older version of Eco 65. I just called Drolet because I had an issue again with pellets coming out into burn pot after running out of pellets. This happened about three weeks ago and again last night.
Here's the problem:
Stove runs out of pellets; shuts down properly and then it seems like a few pellets are remaining (presumable in auger 1) and they are fed into Auger 2 then end up in my burn pot. They then smolder and the smoke comes back out around the door, etc. and fills my basement with smoke. This hasn't happened during normal shut down; only when it runs out of pellets and then get the E Code. I called Drolet this morning and they didn't really have a good reason other than a few may have been stuck in auger and then fed out. He said Auger 1 should stop at 115 degrees exhaust temp. I guess the next best thing to do is to let it run out of pellets and see if auger 1 is still moving after 115 degrees during shutdown. I'm going to vacuum out hopper. Not sure if that has anything to do with this.
Has anyone else had this happen?
Thanks!
Here's the problem:
Stove runs out of pellets; shuts down properly and then it seems like a few pellets are remaining (presumable in auger 1) and they are fed into Auger 2 then end up in my burn pot. They then smolder and the smoke comes back out around the door, etc. and fills my basement with smoke. This hasn't happened during normal shut down; only when it runs out of pellets and then get the E Code. I called Drolet this morning and they didn't really have a good reason other than a few may have been stuck in auger and then fed out. He said Auger 1 should stop at 115 degrees exhaust temp. I guess the next best thing to do is to let it run out of pellets and see if auger 1 is still moving after 115 degrees during shutdown. I'm going to vacuum out hopper. Not sure if that has anything to do with this.
Has anyone else had this happen?
Thanks!