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I do my own but along with it I do a thorough cleaning of the innards of the woodstove all the while checking on gaskets. Not something Bert would do if I hired him. I think he's retired now.
I started cleaning my chimney this year.its a straight shot down the chimney of about 23 foot of liner.spent 65 bucks on rods and brush and payed itself off the first year.had a pro come out the first two years and watched him do it.also watched YouTube videos too.that helped allot.
I'm lucky as I also have a straight pipe and a low pitch roof. I do it once per year, and get a fair amount of creosote out, but I also use Creosote Destroyer so that helps big time.
I clean my own. Was doing twice a year to gauge build up. Now just once a year before the season kicks off. I have an insert and have a block off plate, 6" SS liner to the top, only a 12ft run roughly and have the liner insulated. Hardly no buildup at all, I guess the gases stay so warm from the liner being insulated it never condenses on the liner.
The roofing looks like some typical cement asbestos roofing which is all to common in Central (former Soviet Block) and Eastern European countries. Just saying more problems in that video than just someone "kindly" sharing a bunch of their soot with their neighbors.
I usually clean mine in October, right before i start to burn as all summer i say, i should get up there while its warm. Anyway, i always start a quick kindling fire the night before to clear out any critters who might have made it there home.
we have a hatchway from the attic to the roof, and the brush and rods are stored in the attic. Very nice as the roof is over three stories up.
I swept the chimney and repointed it this month, the only exciting part was repointing it on the side away from the house