I sent this to Hearth and Home but did not get a response.
--I own a Vermont Castings Defiant 1945 woodstove. Recently the gasket for the glass on the right door fell out. I attempted to remove the Phillips Head screws that hold the brackets that hold the glass. I could not budge them even with rust buster soaking, I was able to loosen one screw on one bracket. I took the doors to the Hearth&Home Dealer and he was unable to remove the screws. He did break off the screws and completed a temporary repair using high temperature silicone to place the glass. I appreciate what the person at the Hearth and Home did for me. This has worked, however the glass appears to continue to leak air. I have replaced the gasket on the doors and the fire continues to burn high with ash drawer damper and air flow closed. I have owned this stove for 20 years and has worked great heating my house. However, it seems ridiculous that I may not be able to use my stove due to four 4 Phillips head screws. Probably 8 screws because I doubt that I, or your dealer can remove the screws in the left door to replace the gasket. I need your assistance, what do you recommend? How do I overcome this apparent poor design of placing Phillips head screws inside a wood stove subject to very high and intense heat? I am 81, on social security and cannot afford a new stove. I am sure that I am not the only person who has had this problem. How do we solve this dilemma? Thank you
--I own a Vermont Castings Defiant 1945 woodstove. Recently the gasket for the glass on the right door fell out. I attempted to remove the Phillips Head screws that hold the brackets that hold the glass. I could not budge them even with rust buster soaking, I was able to loosen one screw on one bracket. I took the doors to the Hearth&Home Dealer and he was unable to remove the screws. He did break off the screws and completed a temporary repair using high temperature silicone to place the glass. I appreciate what the person at the Hearth and Home did for me. This has worked, however the glass appears to continue to leak air. I have replaced the gasket on the doors and the fire continues to burn high with ash drawer damper and air flow closed. I have owned this stove for 20 years and has worked great heating my house. However, it seems ridiculous that I may not be able to use my stove due to four 4 Phillips head screws. Probably 8 screws because I doubt that I, or your dealer can remove the screws in the left door to replace the gasket. I need your assistance, what do you recommend? How do I overcome this apparent poor design of placing Phillips head screws inside a wood stove subject to very high and intense heat? I am 81, on social security and cannot afford a new stove. I am sure that I am not the only person who has had this problem. How do we solve this dilemma? Thank you
