Cracked Steel on Hearthstone Homestead

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.

Quills

New Member
Jan 1, 2025
1
United States
Happy New Year! I was doing a mid-season chimney sweep and I noticed this crack in the steel right next to where the chimney connects to the stove (the baffle maybe? Not 100% certain if thats the right term).

[Hearth.com] Cracked Steel on Hearthstone Homestead

I know this isn't good, but here are my questions:

-How bad is it?
-Can the stove be replaced, or is this one totaled?
-What is the likelihood that Hearthstone will follow through on their lifetime warranty? I'm the original owner and its only been used for 3-4 seasons.

Thanks!!
 
It should be covered under warranty. Contact the dealer to file a warranty claim.