Breckwell Big E - fan speed

[stallau]

I'm just starting up my stove for the season and the stove starts and runs nicely but the only fan speed change is when I go from 1 to 2. I can change it to 3 - 4 or 5 but the circulator fan for blowing heat never changes speed. So I tried a few things

1) Turned stove off and let it cool - restarted - no change
2) Unplugged for about 1/2 hour and then restarted - no change

I'm betting control board or fan but more control board since the fan at least does work. Any other resetting or tests recommended??

Thanks for the help

 

[Lake Girl]

Any change when you try the high fan button?

 

[stallau]

No change when hitting high fan

 

[Lake Girl]

Likely board as you say ... You can get board repaired or do both new board and repair old for back-up.
http://pelletstovecontrollerrepair.com/
http://www.api-assembled.com/support/pellet stove repair.htm $185 flat rate; $50 if no repair required; returned w/o fee if not repairable
http://www.kijiji.ca/v-heater-humid...i-plus-control-board-repair-service/265783976 mostly Whitfields but can check to see if he works on Breckwells.

Good luck

 

[lhuffhines]

Stallua, you may wish to call our Support folks to make sure it is the board and not the fan. I suspect it is the board. we can sell you a new one if you need or you can find them online though other avenues.

 

[RSica]

Keep in mind there are only 2 convection fan speeds on the Big E, or at least on mine which was made in 2009. Low and high; you can manually adjust to high on low feed rates which I have always done as the stove is in an adjacent room and we try to push as much hot air as possible.
Best regards,
Randi

 

[Lake Girl]

...Randi

Do you still have the Window mount pellet stove? Those were recalled....

 

[BrotherBart]

Do you still have the Window mount pellet stove? Those were recalled....

https://www.cpsc.gov/recalls/2016/united-states-stove-company-recalls-pellet-stoves/

 

[Lake Girl]

The recall notice has Homcomfort window pellet stove but apparently it's full name was Homcomfort Eco Aire...

 

[RSica]

I do have the window mount but my serial # was not in the recall when I checked at the time. The unit works good but is only used occasionally to heat a non-heated room when necessary.

Randi

 

[lhuffhines]

Randi, we would like to get your stove back as well. Can you please call us at 1 800 750-2723 and speak with Janet or Crystal.

sent from my pixelated Nexus 6p

 

[RSica]

Randi, we would like to get your stove back as well. Can you please call us at 1 800 750-2723 and speak with Janet or Crystal.
sent from my pixelated Nexus 6p

Will do ! I just saw your reply today and will call tomorrow 12/30/16. I appreciate the heads-up on our stove and the fact you want to take care of us despite our serial # not being in the initial recall. Thank you !

Best regards,
Randi