Blaze King Boxer 24 Thermostat malfunctioning?

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feener52

New Member
Oct 17, 2024
4
Nova Scotia
Hi everyone!

This may seem redundant given some of these other posts but I'm hopeful I can get some guidance here.
I got a Blaze King Boxer 24 installed yesterday and lit my first fire last night. I noticed a few things during the first burn.

1) The Cat thermometer was pinned far to the right of the active zone for a decent amount of time after I closed the bypass. During this time the Cat was bright orange. Can these stoves take that amount of prolonged heat without damage? I couldn't seem to control the temp with the thermostat.

2) The thermostat dial seems really loose to me and has way too much range in motion. I removed the front plate today to check it out and the knob is connected to the rod that ties into the thermostat. As I turn the dial to the high temp setting (around 6 o'clock) the little butterfly mechanism does open up but the second I let go of the dial, the butterfly closes under the weight of the dial. Further, when I start to move the dial to the lower setting, there seems to be a dead zone where nothing happens (butterfly doesn't move at all) and the dial has no tension on it despite the rod turning with the dial. As I move well past 12 o'clock in a counter-clockwise motion, I begin to get tension again and the butterfly closes. The dial then stops when I get to around 8 o'clock.

I stopped by my local stove supply shop and tried a floor model Boxer 24 to see how the thermostat felt on that and it was solid with little play in the dial between low and high temp. Totally different feel to my stove. Is there a way to adjust the dial travel or am I looking at a dud thermostat in a new unit?

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Any help would be appreciated!
 
The first thing to check is to see if the knob is loose. I think there is a set-screw that holds it tight to the shaft.
 
@#1
The thermostat is not meant to regulate the temperature that you measure with the gauge.
The measurement.is only meant as a signal to you to close the bypass.

The cat will be hyperactive initially, as you see. That's normal and will go down within half a cord of wood or so.

This is all normal.

The thermostat (has been calibrated to) regulates the heat output to the room, and the cat temperature has not much to do with that. These (temp gauge and thermostat) are not related.
 
@#1
The thermostat is not meant to regulate the temperature that you measure with the gauge.
The measurement.is only meant as a signal to you to close the bypass.

The cat will be hyperactive initially, as you see. That's normal and will go down within half a cord of wood or so.

This is all normal.

The thermostat (has been calibrated to) regulates the heat output to the room, and the cat temperature has not much to do with that. These (temp gauge and thermostat) are not related.
That makes sense that they are not related. And its good to know that the cat temp gauge will calm down after a while.
I'm more concerned about the amount of rotational play I have with the thermostat. I don't believe its working correctly due to how loose it is and the the amount of travel the knob can spin. And given that the floor model I looked at has a thermostat knob that has very little travel (or spin movement) to it, makes me think there's something wrong with my stoves unit.
 
Hi everyone!

This may seem redundant given some of these other posts but I'm hopeful I can get some guidance here.
I got a Blaze King Boxer 24 installed yesterday and lit my first fire last night. I noticed a few things during the first burn.

1) The Cat thermometer was pinned far to the right of the active zone for a decent amount of time after I closed the bypass. During this time the Cat was bright orange. Can these stoves take that amount of prolonged heat without damage? I couldn't seem to control the temp with the thermostat.

2) The thermostat dial seems really loose to me and has way too much range in motion. I removed the front plate today to check it out and the knob is connected to the rod that ties into the thermostat. As I turn the dial to the high temp setting (around 6 o'clock) the little butterfly mechanism does open up but the second I let go of the dial, the butterfly closes under the weight of the dial. Further, when I start to move the dial to the lower setting, there seems to be a dead zone where nothing happens (butterfly doesn't move at all) and the dial has no tension on it despite the rod turning with the dial. As I move well past 12 o'clock in a counter-clockwise motion, I begin to get tension again and the butterfly closes. The dial then stops when I get to around 8 o'clock.

I stopped by my local stove supply shop and tried a floor model Boxer 24 to see how the thermostat felt on that and it was solid with little play in the dial between low and high temp. Totally different feel to my stove. Is there a way to adjust the dial travel or am I looking at a dud thermostat in a new unit?

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Any help would be appreciated!

It seems the set collar closest to the thermostat body has backed off and the pressure washers are not holding tension.

This is not difficult to address. Have your dealer contact us and we'll get it handled.

BKVP
 
It seems the set collar closest to the thermostat body has backed off and the pressure washers are not holding tension.

This is not difficult to address. Have your dealer contact us and we'll get it handled.

BKVP
Thanks for the reply, @BKVP. I'm happy to hear it isn't a big issue. Do you think it'll be a warranty replacement type situation or something on the original unit that can be adjusted?
 
Covered by warranty, we'll glady send new thermostat. You can pm me dealer contact info and we can get it started...

BKVP