BKVP
Minister of Fire
Have them look for any gasket door leaks, check all welds etc. They can remove side shields to check welds there as well. Look where door hangs on hinge pins.What I mean by burning very hot is just burn until it's vigourous. I've only used the stove 4 times Still getting used to it. The first fires I lit from the bottom. The last one I did top down and left the door open longer to make sure it would work. First time.
Also, I knew I was having an issue so I left the door cracked longer than usual to see if it made a difference. It did not.
I'll retest the wood tomorrow. Bringing a few pieces into the garage where the temps are in the 50s.
The installers are bringing their own wood in tomorrow to test as well so I suspect it's going to be dry.
One small pin hole in a weld could make a smoke smell. If there is one, you'll see soot around the weld.
They can always call us at 509-522-2730. We are always willing to help.