For those using the front or side load ( older Oslo for us ) and heating with the stove for near 100% of need, top loading is a big convenience.
Grab an armful of splits, raise the griddle, drop in a load. Simple.
Yes, looked at the Jotul ( not Firelight cat ) and Quadra top loads. Inconvenient, clunky designs, limited space for wood, too many devices ( tube holders swung out of the way ) with the potential to break. And yes, the VC Flexburn also has the potential in the damper to have problems.
So, why the VC Encore Flexburn? It is good looking with a durable color she likes, blue/black enamel called "Twilight"
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As posted, dealers called and spoken with seem satisfied with both HHT's service and their customer's experience with the Flexburns for the past 3 years of Flexburn manufacture.
After some intense pushing, VC sent the Service Manual for the Flexburns. Impressive, showing the improvements to the previous VC cat stoves. One is that the cast plates are gassketed, not cemented. Another, the whole refractory unit is hardened to some kind of mysterious fiberglass strength.
More important, HHT/VC improved the warranty to all the "breakables" in the stove for years, and the thinner cat. The cat BTW has a 3 year warranty, not "prorated". For you doubters, the new cat is 1/2 the thickness of most cats. I worry about that.
When customers have had a part break, dealers say that the company sends out a replacement fast with only a pic needed.
So for all you BK and Woodstock and Jotul fanatics out there, we shall see how this beast works out. No Kool Aid with the Flexburn.
My ash is on the line.