BKVP
Minister of Fire
It's bumping up against rear part of bypass gasket. Needs to be pressed down better. May have been dislodged during install of liner. Frustrating but simple to address.
Ashford 25 Advice
- Thread starter Kylefhasvc
- Start date
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BKVP
Minister of Fire
That is draft issue. The delayed ignition you described are also likely to insufficient draft. Does cap have spark arrestor screen?
BKVP
Minister of Fire
That is draft issue. The delayed ignition you described are also likely to insufficient draft. Does cap have spark arrestor screen?
Not sure. This is what’s installed on top
![[Hearth.com] Ashford 25 Advice](https://www.hearth.com/talk/data/attachments/304/304335-366f7c7e21662a1cfc28a4cd7b9da5bd.jpg?hash=u6pUYZZwOI "[Hearth.com] Ashford 25 Advice")
Not sure. This is what’s installed on top
Update for everyone since I know some of you were invested into this!
Awesome customer service from @BKVP spent nearly an hour on the phone walking me step by step through my concerns.
Everything was simple to fix thus far. Mostly install error.
Stove was level side to side. However was nearly an inch out from front to back causing the door to swing shut. Leveled the stove off of the knife edge of the fire box. Door stays put now!
Gasket was sticking up where the bypass door slides causing the bypass not to recess all the way spent a few minutes massaging it back into place. Bypass shuts 10x easier
Adjusted the gasket on the door going to play with that the next few days I think I found the air leakage in the bottom left (hinge side bottom) corner.
Wood tested freshly split at 17.1% so I may be looking to get a 1 foot flue extension kit. I’ll be busting out my manometer to dial in my draft as I’m pretty weird about peak performance
Pretty stoked about the customer service I was given! Definitely feel proud and confident to own an appliance by this company🤘🏼
Awesome customer service from @BKVP spent nearly an hour on the phone walking me step by step through my concerns.
Everything was simple to fix thus far. Mostly install error.
Stove was level side to side. However was nearly an inch out from front to back causing the door to swing shut. Leveled the stove off of the knife edge of the fire box. Door stays put now!
Gasket was sticking up where the bypass door slides causing the bypass not to recess all the way spent a few minutes massaging it back into place. Bypass shuts 10x easier
Adjusted the gasket on the door going to play with that the next few days I think I found the air leakage in the bottom left (hinge side bottom) corner.
Wood tested freshly split at 17.1% so I may be looking to get a 1 foot flue extension kit. I’ll be busting out my manometer to dial in my draft as I’m pretty weird about peak performance
Pretty stoked about the customer service I was given! Definitely feel proud and confident to own an appliance by this company🤘🏼
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