The stove might be damaged. For starters, I would be looking for cracks in the base around the grate. And for ash crud buildup behind the ashpan making it so that the ashpan door can't close tightly.
Congratulations, and it just keeps getting better. Prepare yourself for a long happy relationship. Feed her good dry wood and you will enjoy tons of heat and nice long burn times. Very clean burning, easy to control, and she sips wood. And, if you ever have any questions or problems, do not hesitate to contact Woodstock. Their customer service is an industry leader - they are super friendly and very responsive. Their goal is to make all Woodstock stove owners very happy with their stoves.Update: On Dec. 23 I got an email from Woodstock "When is a good day for you to pick up?" I called and said, "How about right now?" So I hopped into my Pick'emup truck and 3 hours later I was there. Picked it up, 3 hours back, an unload with me & my sweetie into the living room, time for sleep. Next day raise, then lower into the hearth. Fire up, cat engage then off to the family for Christmas. Now back, did a cold house start. Here's my evaluation so far. I've owned a lot of stoves. This is amazing. Just getting to know it, but, unless you have one, this is different altogether. Drop it down? Well guess what? The cat seems to kick in even more. It eats smoke. I am beyond happy with it right now. As one person said it's basically boring to operate. I can see that because the flames, for hours, are consistent. I just may be a believer.
Ordered it in early to mid November.Glad you finally got yours! How long ago did you order it?
How funny! She was a doubter as to the heat output. Until today. Smokes her last stove!I can hear the missus in the background. "That thing is huge."
It's weird, as a stove owner my whole life, this is SO different, it's such a mind bender. I look at a dark bed of ash with a few glowing coals and the temp reads 300. An hour later, the same thing. It's a whole new world!Congratulations, and it just keeps getting better. Prepare yourself for a long happy relationship. Feed her good dry wood and you will enjoy tons of heat and nice long burn times. Very clean burning, easy to control, and she sips wood. And, if you ever have any questions or problems, do not hesitate to contact Woodstock. Their customer service is an industry leader - they are super friendly and very responsive. Their goal is to make all Woodstock stove owners very happy with their stoves.
Worth the wait. Your patience will be rewarded.Still waiting over here! They said they hope to be back to building at full production by this week or next...hopefully will have it before winter is over!
We use essential cookies to make this site work, and optional cookies to enhance your experience.