Ambiance Flair 34 Experience?

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.

Trent Steel

Member
Feb 6, 2023
7
SE Wisconsin
Anyone have experience with Ambiance Flair 34 wood burning insert? Got a quote for unit and install and it seems like a great deal. Researching it seems this is manufactured by Supreme, but don't know much else besides manufacturers site.
Was looking at this unit vs. Enerzone Destination 2.7. Similar price, but the Ambiance has a larger viewing area, larger firebox, higher HHV, and soapstone lining. Seems a winner but can't find any reviews on the unit in the forums or anywhere online. Anyone have feedback or thoughts? https://ambiancefireplaces.com/products/fireplaces/wood-fireplaces/wood-inserts/flair-34/
 
This is the first I have seen the Flair. It's a nice looking unit. Neither HHV is very high. The Flair HHV is 66.07%. The Enerzone 2.7 is 64%. For higher efficiency, take a look at the Regency Ci2700 (74% HHV), the Lopi Large Flush Hybrid (73% HHV) and the Blaze King Sirocco 25 (77% HHV).
 
Thanks for the reply begreen! I should have added that we're looking to update an open hearth fireplace and we'll be using it a couple days a week during colder months as a secondary heating source. More about the ambiance with large viewing area and flush mounted. I did get a quote on the Lopi model, but estimates were an additional $2,500 installation and needing a mantel shield. With our limited usage I can't justify the cost.
I will definitely take a look at the Ci2700.
 
It's a good one. There is a lot of info on the Ci2600/Ci2700 in the Regency forum.

 
I've never heard of it, but its definitely a good looking unit. Nice size, too. Wish I had gone with something like a 3.0cuft
 
We got our Flair 34 installed last week. After a few small break in fires, I've had a couple medium sized (with the windows open) and would say that the performance has been outstanding. We 10+ acres of forest and a ton of ash, burr oak, and cherry that I like to burn. Our masonry fireplace is really large (32×48") so we wanted a large unit to fill the hole. I din't want a catalytic unit and I was sure that the large Lopi was what I would buy. Our fireplace store recommended looking at this one for our space. I knew of supreme from my research over the two years, but never really considered the stainless box instead of 1/4" steel or cast iron. The larger viewing area and match to our fireplace were the sellers for my wife. I was skeptical, but the soapstone made me feel a bit better. The controller seems to work really well, feeding extra air to get it going and then transferring control to the other air control once the box is up to temp. The baffle is different than the tubes in most and I do like that it is easy to remove to do a chimney sweep in the future. The glass has stayed really clean. Price was less than the Lopi by around a grand but wasn't the driver. Even though the door and face are well made and look nice, if Ambiance offered a 1/4 or 5/16 steel face/door, I would probably upgrade to that just because that's my bias of what a wood stove looks like. My first impression is that it will be a great insert. Overall the functions are really well thought out and a little different than most others.

[Hearth.com] Ambiance Flair 34 Experience?
 
Thanks for the information @DrDieter! I also went ahead with the Flair 34. Mine was installed in March of this year, so I haven't used it too much as that was near end of the season. My initial reaction is how easy it is to use (my first insert or woodstove), how nice it looks, and the warmth. Only drawback that I've noticed is the blower doesn't appear to move much air. I contacted our installer about the fan concern who contacted Supreme and advised this has been a common complaint. Supreme is apparently working on engineering an improvement to retrofit onto current units. Our installer put me on the callback list once the update is ready to go. If you experience the same, I'd suggest you ask to be added to the callback list as well.
 
@Trent Steel Mine got trimmed out today. I mentioned the fans to my installer. He said that Supreme went from a single to dual fan setup last year and would keep an eye on any new updates. Thanks for the heads up.

[Hearth.com] Ambiance Flair 34 Experience?
 
We were really impressed with these units at the trade show last year. We ordered 2 but have yet to install one. We always enjoy talking to the folks at supreme. A true family owned and operated company.
 
Thanks for the information @DrDieter! I also went ahead with the Flair 34. Mine was installed in March of this year, so I haven't used it too much as that was near end of the season. My initial reaction is how easy it is to use (my first insert or woodstove), how nice it looks, and the warmth. Only drawback that I've noticed is the blower doesn't appear to move much air. I contacted our installer about the fan concern who contacted Supreme and advised this has been a common complaint. Supreme is apparently working on engineering an improvement to retrofit onto current units. Our installer put me on the callback list once the update is ready to go. If you experience the same, I'd suggest you ask to be added to the callback list as well.
We had ours installed last January and had the same issue with the blowers. We had the retrofit installed about a month ago and it doesn’t really seem to be much of an improvement. It’s hard to tell of the airflow is even from the blowers or just radiant heat off of the panel. Did you have this retrofit installed as well?
 
We had ours installed last January and had the same issue with the blowers. We had the retrofit installed about a month ago and it doesn’t really seem to be much of an improvement. It’s hard to tell of the airflow is even from the blowers or just radiant heat off of the panel. Did you have this retrofit installed as well?
I hadn't been contacted yet by the company that installed my unit. I'll give them a call to ask about the update. I'll report back to you after the update is installed. Hopefully my experience is different than yours. I really like the unit just want a little more air movement.
 
I hadn't been contacted yet by the company that installed my unit. I'll give them a call to ask about the update. I'll report back to you after the update is installed. Hopefully my experience is different than yours. I really like the unit just want a little more air movement.
I ended up opening the unit after the retrofit was installed. It turns out the fans were supposed to also be rotated by the installers for the retrofit channel to redirect the airflow. We do now notice some additional airflow which we needed. You will probably need to reach out directly to the manufacturer to get the ball rolling on that retrofit.
 
  • Like
Reactions: begreen
I ended up opening the unit after the retrofit was installed. It turns out the fans were supposed to also be rotated by the installers for the retrofit channel to redirect the airflow. We do now notice some additional airflow which we needed. You will probably need to reach out directly to the manufacturer to get the ball rolling on that retrofit.
Talked with the company I worked with and they'll be installing the update sometime in January. I'll report back once the retrofit is complete and I've had a chance to test it out.
 
@Trent Steel Mine got trimmed out today. I mentioned the fans to my installer. He said that Supreme went from a single to dual fan setup last year and would keep an eye on any new updates. Thanks for the heads up.

View attachment 316296
@DrDieter, @Trent Steel, or anyone else—we’ve purchased the Ambiance Flair 34 and are waiting on installation. My question concerns the blower power cord. Did any of you route/reroute the power cord to conceal it? Is it possible? Seems like it is from Dr Dieter’s image above; I don’t see a power cord. My wife would really like this kind of “clean look” and had an electrician out to give us a quote on putting an electrical outlet inside the fireplace itself. I can’t find anything online about whether it is advisable or even possible given the blower’s configuration. Waiting on a response from the store where we bought the insert (they didn’t have the blower for us to see, as I recall) but thought I would ask those of you who have installed this insert how you handled it. Thank you for any insight you can provide.
 
@DrDieter, @Trent Steel, or anyone else—we’ve purchased the Ambiance Flair 34 and are waiting on installation. My question concerns the blower power cord. Did any of you route/reroute the power cord to conceal it? Is it possible? Seems like it is from Dr Dieter’s image above; I don’t see a power cord. My wife would really like this kind of “clean look” and had an electrician out to give us a quote on putting an electrical outlet inside the fireplace itself. I can’t find anything online about whether it is advisable or even possible given the blower’s configuration. Waiting on a response from the store where we bought the insert (they didn’t have the blower for us to see, as I recall) but thought I would ask those of you who have installed this insert how you handled it. Thank you for any insight you can provide.
My apologies for not seeing this sooner and responding. I was able to have an electrician mount an outlet behind the insert in the fireplace, so the power cord is hidden and not visible when looking at the unit from the outside. Definitely hide the plug as it really makes the unit look clean.
Note that when it was initially installed where the cord came out and to wrap it to the back the installers initially severed the plug. They had to come back out and add a 90-degree attachment for the cord to protect it. Working fine now for about two years.
 
My apologies for not seeing this sooner and responding. I was able to have an electrician mount an outlet behind the insert in the fireplace, so the power cord is hidden and not visible when looking at the unit from the outside. Definitely hide the plug as it really makes the unit look clean.
Note that when it was initially installed where the cord came out and to wrap it to the back the installers initially severed the plug. They had to come back out and add a 90-degree attachment for the cord to protect it. Working fine now for about two years.
Hi all - purchased this as well recently and love the viewing area. Couple questions for folks

- On the blower, I am having issues with it kicking on relatively quickly. I've seen in the manual you can adjust the thermodisk so it kicks on at 85C vs 95C. Have others tried this or done other things to make the sensor more sensitive to heat?
- The unit came with two 110CFM blowers per specs so not sure if this unit already had the "upgraded" fan components, or if there is some other update I should be inquiring about with the manufacturer?
- I find I have to refeed the fire every 30-60min which doesn't sound right considering the burn time marketed at 6+ hours. Is it the kind of wood I'm using or any other tricks folks can suggest to get a nice long burn time?

Thank you!
 
Hi all - purchased this as well recently and love the viewing area. Couple questions for folks

- On the blower, I am having issues with it kicking on relatively quickly. I've seen in the manual you can adjust the thermodisk so it kicks on at 85C vs 95C. Have others tried this or done other things to make the sensor more sensitive to heat?
- The unit came with two 110CFM blowers per specs so not sure if this unit already had the "upgraded" fan components, or if there is some other update I should be inquiring about with the manufacturer?
- I find I have to refeed the fire every 30-60min which doesn't sound right considering the burn time marketed at 6+ hours. Is it the kind of wood I'm using or any other tricks folks can suggest to get a nice long burn time?

Thank you!
- I haven't messed with the thermodisk. Mine takes a while as well. Usually towards the end of the first load of wood is when it will turn on.
- The blowers are the same, but they retrofitted a design to better move air with the blowers. I would either check with company you purchased from or call Supreme with your serial number and confirm that yours has the blower updates already installed.
- Definitely an issue if you're adding wood that quickly. If I load it up fully, it's probably closer to 4-5 hours before reloading. I've found that the air control system doesn't work quite as well as designed. Meaning that I often pull the left lever out prematurely and the other air control lever to the right to ensure a longer burn time. You have to finesse it because too quickly and it will choke the fire out. After two burning seasons I'm getting the hang of it. Its intuitive but doesn't work for really maximizing the burn time.