What does your secondary burn look like (flame colour, density, etc). I've seen a couple of movies on youTube and I don't see anything like that inside my insert.
I've got two types of flames: dense orange ones that burn on the wood and look fuel rich and blue phantoms that appear for a few seconds every so often in mid air between the wood and the deflector plate. I never see any sort of sustained burn at the top of the firebox. Am I doing something wrong?
Also the phantoms disappear if I open the primary or when new wood is added.
I haven't got a thermometer but I know the stove is hot because the secondary air tubes are glowing dull red.
I've got two types of flames: dense orange ones that burn on the wood and look fuel rich and blue phantoms that appear for a few seconds every so often in mid air between the wood and the deflector plate. I never see any sort of sustained burn at the top of the firebox. Am I doing something wrong?
Also the phantoms disappear if I open the primary or when new wood is added.
I haven't got a thermometer but I know the stove is hot because the secondary air tubes are glowing dull red.