Had new siding installed and finished a month ago. They are fully paid. Not great communicators, which frustrated me, but did a great job overall for a very good price. Siding, gutters, all fascia boards covered in aluminum, etc.
Anyway, Irene hit and a piece of siding came off sunday morning. I e-mailed them. This morning they showed up and fixed it, identified the problem of why it came off and did a better job attaching it.
I've also shown them that the gutters are dripping unacceptably and they are finding a way to correct the issue (i.e. sliding a thin sheet of metal flashing up under the shingles to provide a better drip cap to prevent water from getting between the gutter and fascia). Neither of us has any idea why it's happening - gutters are seamless and attached properly and shingles extend over it and have a good drip line. But it's happening enough that the mulch beds all around my house have big drip lines and holes in them from water pounding down from the gutters.
Point behind this is - contractor has been paid and is doing a real nice job following up. Such a rarity nowadays.
Here's a toast to people who stand by their work.
Anyway, Irene hit and a piece of siding came off sunday morning. I e-mailed them. This morning they showed up and fixed it, identified the problem of why it came off and did a better job attaching it.
I've also shown them that the gutters are dripping unacceptably and they are finding a way to correct the issue (i.e. sliding a thin sheet of metal flashing up under the shingles to provide a better drip cap to prevent water from getting between the gutter and fascia). Neither of us has any idea why it's happening - gutters are seamless and attached properly and shingles extend over it and have a good drip line. But it's happening enough that the mulch beds all around my house have big drip lines and holes in them from water pounding down from the gutters.
Point behind this is - contractor has been paid and is doing a real nice job following up. Such a rarity nowadays.
Here's a toast to people who stand by their work.