- Jun 7, 2012
- 10
Hi guys,
I am new to the forum, my quest for first hand information on US pellet stoves has brought me here. The threads i've seen so far indicate a wealth of knowledge and experience so i hope you can help me.
We have a Harman XXV pellet stove installed which is making odd noises, sometimes a very sharp loud bang or shot, sometimes quieter duller thuds.
We are assuming that the dull thud noise is the odd pellet getting caught in the auger mechanism and being crushed, it happens once or twice a cycle and can be ignored with practice.
The loud sharp cracking sound is more of a concern. This is unmistakable but fortunately infrequent. My interpretation is that it is the meeting of two immovable objects or nearly immovable.
We are in the UK and Harman doesn't have a big presence here, the pellet/biomass industry is very much a work in progress. Our local distributor (in a neighbouring country) is not very knowledgable and is also new to the harman products so is no help for tech support. Harman tech support are helping but the time difference makes things difficult.
We have taken the pellet deflector out on harmans advice and also taken the auger out to look for damage or wear which we saw no evdience of.
If anyone has any suggestions or ideas your assistance would be greatly appreciated.
Cheerio...
I am new to the forum, my quest for first hand information on US pellet stoves has brought me here. The threads i've seen so far indicate a wealth of knowledge and experience so i hope you can help me.
We have a Harman XXV pellet stove installed which is making odd noises, sometimes a very sharp loud bang or shot, sometimes quieter duller thuds.
We are assuming that the dull thud noise is the odd pellet getting caught in the auger mechanism and being crushed, it happens once or twice a cycle and can be ignored with practice.
The loud sharp cracking sound is more of a concern. This is unmistakable but fortunately infrequent. My interpretation is that it is the meeting of two immovable objects or nearly immovable.
We are in the UK and Harman doesn't have a big presence here, the pellet/biomass industry is very much a work in progress. Our local distributor (in a neighbouring country) is not very knowledgable and is also new to the harman products so is no help for tech support. Harman tech support are helping but the time difference makes things difficult.
We have taken the pellet deflector out on harmans advice and also taken the auger out to look for damage or wear which we saw no evdience of.
If anyone has any suggestions or ideas your assistance would be greatly appreciated.
Cheerio...