Hi all. Did a search for this problem but couldn't find anything.
My less than a year old Defiant has had its back plate break in half. This is the catalytic converter cover, the one you take off to clean the cat and the one with the fancy design on it. Opened the door the other day and it was laying on the wood in two pieces. Stove guy said it is warrantied, but is on back order because it "happens all the time with these stoves."
My questions to you are this...
Has anyone else had this problem?
I have been running the stove with the two pieces sort of where they need to be but with a gap between the two pieces, will this damage my cat or stove?
Is there some sort of cement or technique to fix these pieces temporarily until I get the replacement part?
Does it really happen all the time or am I doing something wrong?
Thanks
P.S. In the mean time, I have ordered a replacement myself in addition to the warranty piece, just in case this happens again and there is a backlog of orders.
My less than a year old Defiant has had its back plate break in half. This is the catalytic converter cover, the one you take off to clean the cat and the one with the fancy design on it. Opened the door the other day and it was laying on the wood in two pieces. Stove guy said it is warrantied, but is on back order because it "happens all the time with these stoves."
My questions to you are this...
Has anyone else had this problem?
I have been running the stove with the two pieces sort of where they need to be but with a gap between the two pieces, will this damage my cat or stove?
Is there some sort of cement or technique to fix these pieces temporarily until I get the replacement part?
Does it really happen all the time or am I doing something wrong?
Thanks
P.S. In the mean time, I have ordered a replacement myself in addition to the warranty piece, just in case this happens again and there is a backlog of orders.