Hello! I have a (broken link removed to https://www.fireplacex.com/product/medium-flush-wood-nexgen-fyre-arch/) and am wondering how to remove the surround panel to clean/paint around the insert. The installation manual (pg 15) makes it look like the surround panel has some tabs that are hooked into the insert. I removed the face and tried tapping the surround panel from the bottom with a mallet but it doesn't budge. Anyone know of any tricks to remove the surround panel? Thanks!