so i went with my father this morning to pic up a ton of hardwood heat. We got back to his house and started to unload them and noticed the bags were full of clumped up frozen pellets. I opened a bag up and there were softball sized clumps of icy pellets in it. Started feeling around other bags on the pallet and i would say 3/4 of the bags were the same, some with bigger clumps. We then loaded back on what we had taken off and brought them back, they said it wasnt the first time and they had sold 4 other tons earlier this morning before we got there and ours were under theirs. I would imagine there will be alot more brought back. The guy that took them off our truck put them in their backroom area to dry out and sell them by the bag inside the store! What a chitty thing to do to people knowing that this has been happening for a while now. Needless to say we will never buy pellets from tractor supply again........