Dave Carr came over today & delivered a ton & said he would be back in a week or so with the next ton. Great guy. We talked about the amount of ash & he explained that they(Maine Pellets) are the 1st to use whole trees & that was the trade off . They do burn well & don't have any crumbles so all in all , i would say they are worth the price they charge per ton when you pick them up. He said they would keep swapping pellets but people would now have to bring them in. Apparently the last few months supplies have had no complaints to speak of. He has had to make swaps from people that had bought from the same dealer as i did in Waterville . Piss poor buisness man down there i tell ya. I sent off a complaint to BBB . Muss PS. My 2 neighbors love the Maine Pellets so there ya go