garys314 said:
I am a long time user of Pellet Stoves. I have been using them for ten years. For the past several years there have been shortages in the supply of pellets. I have electric heat and use two pellet stoves as the main heat source. The predictability of pellet availability is ridiciulous. I have had suppliers promise me supply is no problem only to be burnt each time.
I see stores selling stoves but not able to deliver pellets. How can this go on. Also, have had several maintenance problems with my older insert. There is a shortage of people who can service these stoves. First go around i had to wait three weeks for someone to fix my stove.
With sales of stoves booming i only see things getting much worse. I would love to hear what other people think on the subject.
Gary
The state of the pellet industry as a whole is that it is (IMHO) too small.
I may be way off base here, but if you will indulge my rant....
Being a small industry leads to problems in a couple of different areas.
One that we talk about all the time is pellets. And always the same questions:
Will there be any?
What is the quality?
What will be the price?
No one questions if there will be heating oil, gas, or electricity to run the central furnace. And where was the last time you heard people talking about the "quality" of the main stream fuels? They are so prevalent that they are standardized to acceptable levels to work with the readily available equipment (furnace/boiler/etc).
The next problem with the pellet industry being small is the appliances and the service. Not many places carry the stoves, fewer carry replacement parts, and qualified service people are scarce. If my oil furnace breaksdown, I can call 6 to 10 places around here who will send a guy with a truck full of parts to fix the thing. They are on call 24/7. Just because I did not buy the furnace from them will not stop them from coming and fixing it for me. And I do not buy the oil from the guys who service the furnace.
Finally is the overall effort. More people will move to alternative fuels when it is fairly easy to do so, if it is close in cost to existing fuels. That means they have to be able to buy equipment, have it serviced, and get fuel delivered without too much effort.
So, this becomes a chicken and egg issue. All of the issues can be addressed if there is a large enough customer base. However, you will not get a large customer base until the issues are addressed. We have yet to hit critical mass with the pellet industry. That may change - will the European demand for pellets make it viable to set up whole tree processing plants? Will tax incentives move more people over? I dunno.
This is not ment to be a knock against the industry - there are good dealers, service people and manufactures out there. And who knows, maybe in 5 - 10 years, pellets will become more main stream. In the meantime, we are on the fringe, which leads to interesting developments ;-)