Can someone please answer me this question? My stove is still under warranty and were having a shut down problem so I contacted my dealer and he wouldn't even come up to my house unless I gave one hundred dollars for his service call and any additional time would be sixty five dollars an hour. Excuse me but I just assumed when something is under warranty that labor was included. When you buy a car or any other major appliance labor is usually covered for a certain amount of time. wouldn't the dealer be reimbursed by Even Temp?